Promo has ended


  1. When can I avail the promo?
    • Promo period is from November 15, 2021 – January 15, 2022.
  2. Who can join?
    • Open to all Smart Padala customers who will send remittance through accredited agents minimum of P500 and all receivers of Smart Padala who will claim any remittance minimum of P500 at Smart Padala agents nationwide.
    • Note: Remittance transaction with local partners (eg. pawnshop, payment centers, etc) are not qualified for this promo. See complete list here.
  3. How to join?
    • Send remittance at a Smart Padala agent or claim Smart Padala, PayMaya, or Western Union remittance at a Smart Padala agent with a minimum of P500 within promo period.
  4. How to earn raffle entries?
    • Get 1 raffle entry for a P500 – P2,000 sent or claimed remittance
    • Get 2 raffle entries for a sent or claimed remittance over P2,000
  5. What are the prizes?
    • 1st Raffle Draw: 3 winners of P50,000 PayMaya credits and 20 winners of P10,000 PayMaya credits
    • 2nd Raffle Draw: 3 winners of P50,000 PayMaya credits and 20 winners of P10,000 PayMaya credits
    • 3rd Raffle Draw: 3 winners of P50,000 PayMaya credits and 20 winners of P10,000 PayMaya credits
    • Grand Draw: 2 winners of P1,000,000 PayMaya credits
      • Prizes are tax-free. Taxes incurred shall be shouldered by Maya Philippines, Inc.
      • Prizes will be credited to your PayMaya account.
        Major Prizes Number of winners
        ₱ 1,000,000.00 2
        Minor Prizes Number of winners
        ₱ 50,000.00 9
        ₱ 10,000.00 60
        Total Number of Winners 71
  6. When will be the draw dates?
    • Raffle draw will be bi-monthly at 10AM in the presence of a DTI representative. In case of any errors in the raffle draws, there will be a re-draw subject to approval from DTI.
      Raffle Draw Date of Draw Winners Winner Announcement
      1st Raffle Draw December 3, 2021

      3 Winners of P50,000
      20 Winners of P10,000

      December 08, 2021
      2nd Raffle Draw December 20, 2021

      3 Winners of P50,000
      20 Winners of P10,000

      December 23, 2021
      3rd Raffle Draw January 6, 2022

      3 Winners of P50,000
      20 Winners of P10,000

      January 10, 2022
      Grand Draw January 20, 2022 2 Winners of 1,000,000 January 25, 2022
  7. How many times can a user win?
    • A Smart Padala user can only win once during the promo period.
  8. Are prizes transferable?
    • Prizes are non-transferable and non-convertible to cash or any other item.
  9. How will the winners be notified?
    • Winners will be notified via registered mail and phone call from an authorized Smart Padala representative.
    • Prize winners with no response to the winning notification letter and call out after 60 business days from receipt of notification will be deemed to have forfeited their right to the relevant prize without compensation, and Smart Padala may then award such prize to another eligible participant drawn from the pool of valid entries with prior DTI approval.
    • Announcement of winning entries and the complete list of winners for all raffle periods shall be posted in Smart Padala’s Facebook page (
    • All winners will be announced in Smart Padala’s official digital assets including but not limited to Facebook, Twitter, and Instagram, with a matching photo and/or video of the winners.
  10. How do I claim my prize?
    • All winners with upgraded PayMaya accounts must personally submit their ID/proof of identity within 60 days after being notified by a Smart Padala / PayMaya representative. Smart Padala winning customers without a PayMaya account must create an account.
    • All winners must present at least ONE valid primary ID or TWO secondary IDs to claim their prizes. The ID must be the same ID used during your Smart Padala transaction. The list of acceptable IDs are:
      Primary Secondary
      • Passport
      • Driver’s License
      • National Bureau of Investigation
      • (NBI) Clearance
      • Alien Certification of Registration /
      • Immigrant Certificate of Registration
      • Unified Multi-Purpose ID (UMID) /
      • Social Security System (SSS) Card
      • Professional Regulation Commission
      • (PRC) ID
      • PhilHealth ID
      • Government Office and GOCC ID e.g. Armed Forces of the Philippines (AFP ID), Home Development Mutual Fund (HDMF ID)
      • Postal ID (issued 2015 onwards)
      • Intergrated Bar of the Philippines ID
      • PhilSys ID / PhilID
      • Police Clearance
      • TIN ID
      • Barangay Certification
      • Government Service Insurance
      • System (GSIS) e-Card
      • Senior Citizen Card
      • Overseas Workers Welfare
      • Administration (OWWA) ID
      • Seaman’s Book
      • Certification from the National
      • Council for the Welfare of Disabled
      • Persons (NCWDP)
      • Department of Social Welfare and
      • Development (DSWD) Certification
      • Company ID`s issued by Private Entities or Institutions registered with or supervised or regulated either by the BSP, SEC, or IC
      • Voter’s ID
    • For minors (below 18 years old), aside from preparing your own IDs, you will need to present your parent’s / guardian’s valid IDs (also based on the list of accepted primary and secondary IDs), signed parental consent form, a copy of your birth certificate, and proof of legal guardianship (if applicable).
    • The winners must agree to be interviewed and featured in announcements to be made by PayMaya regarding the promo in any of the following channels: website, social media, print and online media.
    • PayMaya reserves the right to use the names, images, and videos of the winners for publicity and promotional purposes without further compensation.
    • After the requirements have been met by the winner, the PayMaya credits will be credited to his PayMaya account within 14 business days. The winner will be notified via SMS as soon as the prize has been credited.
    • PayMaya users who have exceeded their aggregate limits may not receive their prize on time. The prize can only be credited the following month or once a user’s account balance is once again within the allowable limit of P100,000 for upgraded accounts.
  11. Who are not qualified or eligible to join the promo?
    • All employees of Maya Philippines Inc., Voyager Innovations Inc., Philippine Long DistanceTelephone Inc., Smart Communications, Inc., Smart Padala agents, and other remittance partners,including their relatives up to second degree of consanguinity or affinity are disqualified fromjoining the promotion.
    • Smart Padala reserves the right to refuse the awarding of rewards or prizes to accounts that aresuspected to be invalid or fraudulent or a result of gaming (i.e. abuse of system or weakness inthe promo to win prizes or receive benefits).

Per DTI Fair Trade Permit No. FTEB-131130 Series of 2021.