Maya Support

What do I do when someone claiming to be from Maya contacted me?

Last update: April 04, 2022

Hold on! Don't give away any information of your Maya account, such as OTP, log-in or personal details. 

For social media and email, Maya and MayaCares are your reliable sources on all things Maya on Facebook. If someone else other than these pages are contacting you, please do not engage with these unauthorized pages or representatives.

Take note that these official social media pages can't add you as a friend. If you're approached or friended by an account claiming to be run by Maya, tell us about it right away at!  

About Maya

Maya Philippines, Inc. (formerly Smart eMoney, Inc.) is the pioneer in mobile money and payments and is a subsidiary of Voyager Innovations, the digital innovations company of PLDT and Smart. 

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