Maya Support

How do I log-in to my account?

Last update: April 04, 2022

Follow these steps to log in to your account

  • Open your Maya app
  • Enter your registered mobile number
  • Enter your nominated password  
  • Click “LOG IN”  

You can also log in to your Maya account through Face ID or fingerprint. Here are the steps  for enabling this on your app:  

  • Click on “Menu” (for Android) or “More” (for iOS) 
  • Click on “Settings”  
  • Toggle on “Fingerprint/Pattern Login” 

Note: Make sure to first allow fingerprint or Face ID screen lock access on your device to enable this setting for your Maya app. 

About Maya

Maya Philippines, Inc. (formerly Smart eMoney, Inc.) is the pioneer in mobile money and payments and is a subsidiary of Voyager Innovations, the digital innovations company of PLDT and Smart. 

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