6 Business Processes That Your SME Can Automate for Increased Efficiency

June 24, 2024
Reading Time
3 minute read

It’s not unusual for people in small and medium-sized enterprises (SMEs) to have multiple responsibilities. While there’s no doubt that SMEs can sometimes get things done faster and better than larger rivals, spreading people out in this way means that streamlining operations effectively can be a constant challenge.

Fortunately, with advancements in automation technology, SMEs have more opportunities than ever for boosting efficiency and reducing operational costs. Smarter automation means that smaller teams can comfortably take on workloads that were once only possible for larger business organizations. Because more business processes can now be automated, it’s easier than ever for SMEs to focus on growth and customer satisfaction. 

Best of all, business process automation is now within your reach. Current generation automation solutions are not just more powerful but they’re also more accessible to organizations with limited budgets. Here are six business processes that your SME can automate today:

1. Payroll Management

The customary Philippine payroll system requires twice-monthly payouts, which can put a lot of pressure on your finance team. Using a payroll management system that’s tailor-fit for local SMEs guarantees that payments to employees and suppliers are always paid on time, leaving you more bandwidth to grow your business.

Of all the choices in the domestic market, Maya Disbursements has emerged as the payroll system Philippines SMEs can depend on. With its simple yet powerful automation features and seamless integration with other market-leading Maya Business tools, Maya Disbursements should be your first pick for automating your SME’s payroll system.

2. Customer Relationship Management (CRM)

Maintaining strong relationships with customers is essential for any SME. More than just the simple chatbots of yesteryear, today’s prebuilt CRM software can automate various aspects of customer interaction across entire buying journeys. Some of the more popular solutions also include solutions for lead management, sales tracking, and customer support, vastly simplifying workflows for your sales, marketing, and customer service teams.

3. Inventory Management

Point-of-sale solutions like the Maya Terminal can link to electronic cash registers (ECRs) that, in turn, link to your existing inventory management system in real time. This allows for the up-to-the-minute monitoring of inventory, automatic purchase orders, and even sophisticated demand modeling. With more sophisticated inventory management software, you can even streamline receiving, picking, and shipping processes, improving your SME’s baseline inventory turnover.

4. Financial Management

Even though accounting software has been around for decades, SMEs can easily fall behind on tedious but necessary tasks such as bookkeeping, budgeting, and financial reporting. Thankfully, new generations of accounting software now come with ready-to-use features for automating these finance tasks as well as other necessary activities like invoice processing and expense tracking.

5. Document Management

SMEs deal with a vast amount of documents, including invoices, contracts, and employee records, daily. Manual document management processes can be time-consuming and prone to errors. Implementing an automated document management system allows SMEs to effectively digitize documents and organize them efficiently so they can be instantly accessed by whoever needs them. Many newer document management tools are even designed so that employees on the field can use smartphones to capture paper documents for filing.

6. Email Marketing

Email marketing remains a powerful tool for Philippine-based SMEs, particularly in B2B settings. However, manually managing email marketing campaigns involving potentially millions of email addresses can be labor-intensive, if not impossible. Using email marketing automation tools like HubSpot or Mailchimp can greatly reduce the time it takes to properly segment audiences and schedule personalized emails with high reply rates. Even better, most new tools are designed so that even less tech-savvy employees can build well-optimized email campaigns that meaningfully build your business.

Effortlessly Automate SME Payrolls and More

Maya Disbursements gives your SME a powerful tool for managing payrolls and building positive relationships. It goes beyond simple salary disbursement automation and allows you to set preconditions for any bulk payment type, from loans and bonuses to bills and supplier payments. Sign up for Maya Business today to guarantee always on-time payments with Maya Disbursements.

Aside from access to automation tools like Maya Disbursements, signing up for Maya Business also grants you a Maya Business Deposit account for settlements made through Maya Business solutions. With an industry-leading 2.5% per annum interest rate, you’ll earn PHP 25,000 a year on just a PHP 1 million deposit. Maya Business Deposit also gives you more ways to save on payments to partners and suppliers with free money transfers via InstaPay and PESONet.

Once you’re on Maya Business, you’ll also qualify for a Maya Flexi Loan offer of up to PHP 2 million—exactly what you need to automate your SME’s different business processes. To receive a bigger Maya Flexi Loan offer next time, simply keep using Maya as your primary processor for all wallet and card payments.

Send your completed Maya Business application today to enjoy the automation possibilities offered by Maya Disbursements.