Cash in to Your Maya Account Through Mercury Drug

To Cash In to your PayMaya account through Mercury Drug, simply follow these steps:

1. Open the PayMaya app on your phone and log in.
2. On the app’s home screen, choose the “Cash In” icon.
3. Select Mercury Drug in the list of add money channels.
4. Input the amount you want to Cash In and tap “Continue”.
5. Go to your preferred Mercury Drug branch and present the Add Money code to the cashier. Settle the payment.
6. Wait for a text message confirming the transaction is successful

That’s all it takes to add money to your PayMaya account via Mercury Drug.

All regular PayMaya accounts have a Cash In limit of Php 50,000.00 every month, while fully upgraded account holders are given Php 100,000.00 monthly limits. If you have a regular account and want to upgrade it, you can visit this page to learn how.

To monitor your PayMaya account’s Cash In limit, simply follow these steps:

1. Launch the PayMaya app on your mobile device and log in to your account.
2. On the home screen, select the menu icon at the top left corner.
3. Choose “Account Limits”.
4. View the monthly and daily limits of your account.

Remember, daily limits refresh the following day while monthly limits reset on the first day of the succeeding month.

To qualify for a Cash In refund, you need to ensure you don’t reach the Php 10,000.00 monthly threshold. But refunds only apply for Cash In transactions made through channels that charge service fees.

All official PayMaya agents, officers, and support staff will never ask any you to share the following sensitive details during your exchange:

• Your Password or One-Time Password (OTP)
• Your PIN
• Your Complete Card Number with CVV and Expiry Date

IMPORTANT: In case you encounter any agent or officer requesting such private information, please report them to our hotline at (632) 8845-77-88 or through our Toll-Free number: 1800-1084-57788. If you suspect your PayMaya account has been compromised, we highly recommend you change your PINs and passwords immediately.

Our PayMaya Customer Support Team can assist you with all PayMaya-related concerns. You can reach them through the following:

• Email: support@paymaya.com
• PayMayaCares on Facebook Messenger: http://m.me/PayMayaCares

It’s easy to add money to your PayMaya account through Mercury Drug. The process starts with the PayMaya app on your mobile device. Log in to your account, select Mercury Drug and input the desired amount. The app will generate a code you need to present to the cashier. After settling the payment, you will receive an SMS confirmation informing you of the successful transaction.

Enjoy the cashless convenience through our growing list of payment partners. You can also take advantage of PayMaya’s other features such as paying your utility bills, sending money to your loved ones, and shopping online through our partner merchants. And remember that every time you opt for a cashless transaction, you reduce physical contact with others, keeping yourself and your family safe from infections during the present public health crisis.

Yes, similar to other over-the-counter transactions, cashing in via Mercury Drug comes with a 2% Cash In fee. The good news is this amount will be credited back to your account through PayMaya refund as long as you stay below the monthly threshold of Php 10,000.00.

Once you have cashed in more than Php 10,000.00 for the month, your account will be charged with the 2% Cash In fee and you will no longer be eligible for a refund. It’s best to keep this in mind to ensure that you always add enough money to your account.

The 2% Cash In fee serves as the processing fee each time you add money to your PayMaya account through Mercury Dug. However, this fee can be refunded if you have not reached the Php 10,000.00 monthly threshold of Php 10,000.00.

With the current pandemic, we encourage using digital means to transfer money such as online payments and mobile banking. This way, you can minimize physical cash handling and in-person transactions.

The Cash In fee is set at 2% of the total cash amount for each successful transaction. But the convenience fee is refundable if your PayMaya account has not reached the Php 10,000.00 threshold for that month.

For example, you want to Cash In Php 1,000.00 through Mercury Drug. The computation will appear as such:

Php 1,000.00 x 2% = Php 20.00
Php 1,000 - 20 = Php 980.00

In this transaction, the total amount you need to pay the cashier at Mercury Drug is Php 1,000.00. You will then receive a text confirmation informing you that your PayMaya account has been credited with Php 980.00. And as long as you have not cashed in more than Php 10,000.00 for the month, you will receive the Php 20.00 as a refund.

If you have exceeded the Php 10,000.00 monthly threshold, you will not get a Cash In fee refund. Instead, the fee will be charged to your PayMaya account as a service fee. You will continue to be billed like this until the first day of the next month when your monthly cap resets.

You can refer to your PayMaya app’s activity list. Here, you will find updates on all your successful Cash In transactions and you can check if the charged Cash In fee and transferred money are correct.

PayMaya account holders who have not gone beyond their monthly threshold of Php 10,000.00 can expect Cash In fee refunds within 24 hours after a successful transaction. If you have cashed in less than Php 10,000.00 and have not received a refund within the said period, you may reach out to any of our support channels:

• Email: support@paymaya.com
• PayMayaCares on Facebook Messenger: http://m.me/PayMayaCares

We at PayMaya care about your experiences with the app and its services, so if you encounter a similar concern, please contact our official support channels:

• Email: support@paymaya.com
• PayMayaCares on Facebook Messenger: http://m.me/PayMayaCares

We also have various Cash In partner channels. You can explore these options to transfer money to your PayMaya account in the meantime.