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Upgrade Account

Open a savings account, bump your wallet limit and more

Maximize your Maya experience 

Unlock new heights

Unlock new heights

Add money and spend up to P500,000 a month. Your account limit grows as you transact more with Maya.


Seamless sending

Send funds instantly using

the Maya app


Save, spend, borrow, invest all-in-one app

Open an account for Savings, Credit, Crypto or shop with your Maya Card


Withdraw with ease

Withdraw from ATMs both in the Philippines and abroad

Remember: Maya and its official representatives will never ask for your Maya password, 16-digit card number, and One-Time Password (OTP), nor charge you to upgrade your account.

How to upgrade
your account

  1. Log in to your Maya account. Once in the app, tap your Profile then select UPGRADE YOUR ACCOUNT.
  2. Fill out the required information and make sure you have at least one [1] valid Primary ID. Please ensure that the Name and Birthday you entered in the Upgrade Application form matches the Name and Birthday reflected in the Valid ID that you will be uploading.
For Filipino citizens aged 18 years old and above
1 Primary ID
  • Philippine National Identity Card
  • ePhilID
  • SSS ID (digitized with photo)  
  • PRC ID  
  • Postal ID (issued 2015 onwards)  
  • Passport  
  • Driver’s License  
  • UMID  
  • NBI Clearance
  • ACR i-Card
  • Government Office and GOCC ID
  • IBP Card
Or 2 Secondary IDs
  • PhilHealth ID
  • TIN ID
  • Voter's ID
  • Police Clearance
  • Senior Citizen's Card
  • GSIS e-Card
  • OWWA ID or OFW e-Card
For Filipino minors aged 7 to 17 years old
  1. 1 Valid ID (any of the following)
    • Passport
    • Driver's License
    • Postal ID
    • Philippine National Identity Card
    • School ID
  2. Parent/ Guardian's Valid ID (based on accepted primary IDs)
  3. Signed Parental Consent form (Download the form here )
  4. PSA/NSO Birth Certificate
  5. Proof of legal guardianship (if applicable)
For Foreign nationals
  • Passport
  1. Record and submit a video selfie
    1. When taking the video selfie, you must follow the instructions on screen and take note of the required gestures.
    2. Make sure not to cover any part of your face and remember to position your head/face properly in the video capture frame.
  2. Fill out the required information. Make sure that the Name and Birthday you enter in your Personal Information matches the Name and Birthday in the valid ID that you’ll submit.
  3. Review your application and tap SUBMIT.


  • You may monitor the status of your application by tapping CHECK STATUS in the Profile.
  • Once your upgrade application is approved, you will receive an SMS confirmation within 24 hours. You will see the Upgraded Account check mark at the top of your Profile indicating that your account is now upgraded. You can then start enjoying the features of your upgraded Maya account!
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