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Upgrade Account

Open a savings account, bump your wallet limit and more

Maximize your Maya experience 

Unlock new heights

Unlock new heights

Add money and spend up to P500,000 a month. Your account limit grows as you transact more with Maya.


Seamless sending

Send funds instantly using

the Maya app


Save, spend, borrow, invest all-in-one app

Open an account for Savings, Credit, Crypto or shop with your Maya Card


Withdraw with ease

Withdraw from ATMs both in the Philippines and abroad

Remember: Maya and its official representatives will never ask for your Maya password, 16-digit card number, and One-Time Password (OTP), nor charge you to upgrade your account.

How to upgrade
your account

  1. Log in to your Maya account. Once in the app, access the menu then select UPGRADE YOUR ACCOUNT.
  2. Fill out the required information and make sure you have at least one [1] valid Primary ID or [2] valid Secondary IDs. Please ensure that the Name and Birthday you entered in the Upgrade Application form matches the Name and Birthday reflected in the Valid ID that you will be uploading.
For Filipino citizens aged 18 years old and above
(1) Primary ID
  • SSS ID (Digitized, with photo)
  • PRC ID
  • Postal ID (Issued 2015 onwards)
  • Passport
  • Driver’s License
  • UMID
  • NBI Clearance
  • Government Office and GOCC ID (Digitized, with photo)
  • Philippine National ID (PhilSys)
  • IBP (Integrated Bar of the Philippines)
Or (2) Secondary IDs
  • Senior Citizen Card
  • Police Clearance
  • Philhealth ID (Digitized/PVC or Laminated Cardboard with Barcode)
  • Voter's ID
  • TIN ID (Laminated)
  • Government Service Insurance System (GSIS) e-Card
  • Overseas Workers Welfare Administration (OWWA) ID/ OFW e-Card
For Filipino minors aged 7 to 17 years old
  1. Primary ID (any of the following)
    • School ID (issued within the current school year and signed by the school principal or head of the educational institution)
    • Passport
    • Driver's License
    • Postal ID
    • Philippine National ID (PhilSys)
  2. Parent/ Guardian's Valid ID (based on accepted primary IDs)
  3. Signed Parental Consent Form (Download the form here)
  4. PSA/NSO Birth Certificate
  5. Proof of legal guardianship (if applicable)
For Foreign nationals
Primary ID (any of the following)
  • Alien Certificate of Registration (ACR) i-Card
  • Passport
  1. Record and submit a 4 to 5-second video selfie
    1. When taking the video selfie, you must follow the instructions onscreen and take note of the required gestures.
    2. Make sure not to cover any part of your face and remember to position your head / face properly in the video capture frame.
  2. After recording your video selfie, review your application and click on SUBMIT.
  3. You may monitor the status of your application by clicking on CHECK MY UPGRADE STATUS in the app menu.
  4. Once your upgrade application is approved, you will receive an SMS confirmation within 24 hours and see a green verified check mark beside the profile icon and your name. You can then start enjoying the features of your upgraded PayMaya account.
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