Promo has ended

Get P50 cashback when you upgrade and do your first transaction!



Promo Mechanics:

  1. Promo period is from October 20 to 31, 2021.
  2. This promo is open to all existing Maya consumer basic accountholders currently residing in the Philippines, who will upgrade their Maya account and transact using Maya within the promo duration.
  3. Existing users can participate in the promo and earn a Php 50 voucher upon upgrading their Maya account and doing any of the following for the first time for a minimum amount of P100:
    1. Buy prepaid telco load
    2. Buy any top up item from the Shop (e.g. gaming pins, transportation items, and lifestyle vouchers, etc.)
    3. Pay via Maya QR
  4. Only users who follow the exact sequence below will be qualified for the reward:
    1. Upgrade their Maya account; AND
    2. Make any of the following valid Maya transactions:
      1. Buy prepaid telco load
      2. Buy any top up item from the Shop (e.g. gaming pins, transportation items, and lifestyle vouchers, etc.)
      3. Pay via Maya QR
  5. The following transactions will not be qualified for the promo:
    Online payments using Maya physical or virtual card.
    Online payments made using the Maya number.
  6. Maya users who have previously registered and upgraded their account prior October 20, 2021 are NOT eligible for this promo.
  7. Each user can participate only one (1) time during the promo duration.
  8. To redeem the voucher, follow these steps:
    1. Open the Maya app and log in to your account.
    2. Tap “Vouchers” in the home screen.
    3. Select the voucher you want to redeem under “Available” and tap “Claim.”
    4. Review the details and amount of the voucher and tap “Claim Now.”
    5. You will receive a notification of the voucher redemption in-app and via SMS.
    6. Redeemed voucher amount will be reflected in your Maya account balance.
  9. Qualified users will receive their cashback voucher in the Maya app up to fourteen (14) days after the promo period.
  10. All Maya users must follow strict compliance with mandatory social distancing requirements as imposed by the Philippine government to prevent the spread of the COVID-19 virus. For your health and safety, always remember to maintain spacing of at least 1 meter in diameter between you and other people while in public areas.
  11. Maya users with merchant accounts and those under Maya Negosyo are disqualified from participating in this promo.
  12. This promo is applicable to unique and valid Maya accounts only. Maya reserves the right to withdraw rewards or prizes if one person has already received the prize or benefit beyond the maximum reward, even if already issued.
  13. Maya users with duplicate accounts or who are blacklisted cannot participate in this promo. Maya reserves the right to cancel or withdraw the prize or benefit if proven to be a duplicate account or participant is blacklisted.
  14. Maya reserves the right to refuse the awarding of rewards or prizes to accounts that are proven to be invalid or fraudulent or a result of gaming (i.e. abuse of system or weakness in the promo to win prizes or receive benefits).
  15. Should the qualified transaction be cancelled or declined, whether the cancellation is customer- or biller-initiated, Maya reserves the right to withdraw the cashback or reward equivalent to the cancelled payment transaction, even if the cashback or reward has already been credited.  Maya reserves the right to debit any points/cash reward credited from your balance. If your balance is insufficient to cover the amount to be withdrawn at the time of withdrawal, Maya reserves the right to debit the balance not withdrawn when your balance is sufficient. 
  16. The customer must notify Maya for any complaints regarding the promo. The decision of Maya on the complaint with concurrence of DTI FTEB shall be considered final. For clarifications and complaints relative to this promo, please email
  17. Maya users who have exceeded their aggregate limits may not receive their prize or cashback on time. The prize or cashback can only be credited the following month or once a user’s account balance is once again within the allowable limits – Php 50,000 for starter accounts and Php 100,000 for upgraded accounts.

DTI Fair Trade Permit No. FTEB-129379 Series of 2021

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About Maya 

Maya is the only end-to-end digital payments ecosystem enabler in the Philippines with platforms and services that cut across consumers, merchants, communities, and government. Through its enterprise business, it is the largest digital payments processor for key industries in the country including "everyday" merchants such as the largest retail, food, gas, and eCommerce merchants, as well as government agencies and units.

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