Send money with InstaPay through the PayMaya app

Promo Mechanics:

Promo period is from April 15 - 16, 23 – 24, 29 – 30, 2021. Promo Extended until May 15, 2021.
Promo is open to all PayMaya Consumer users with upgraded accounts and who are currently residing in the Philippines. For more details on how to upgrade your PayMaya account,
visit https://www.paymaya.com/quick-guide/upgrade
Qualified users will earn a fixed PHP 10.00 cashback voucher for every bank transfer via InstaPay during the promo period.
Qualified users will receive the fixed P10.00 cashback voucher regardless of the amount that they will transfer from their PayMaya account to partner banks.
The PayMaya user’s current Bank Transfer transaction limits per month shall still apply during the promo period.
The following transactions are not valid and will not earn a cashback:
1. Adding money to a PayMaya account from a bank via InstaPay
2. Sending money from a PayMaya account to another PayMaya account.
Qualified users will receive their cashback voucher in the PayMaya app.
To redeem the cashback voucher, follow these steps:
1. Open the PayMaya app and log in to your account
2. Tap “Vouchers” in the home screen
3. Select the voucher you want to redeem under “Available” and tap “Claim”
4. Review the details and amount of the voucher and tap “Claim Now”
5. You will receive a notification of the voucher redemption in-app and via SMS
6. Redeemed voucher amount will be reflected in your PayMaya account balance
Qualified users will receive their cashback voucher 7 days after their valid transaction to up to fourteen (14) business days after the promo period.
This promo is applicable to unique and valid PayMaya accounts only. Multiple transactions/payments made from the same device using different mobile numbers will not be considered valid.
Users with duplicate accounts or who are blacklisted cannot participate in this promo.
PayMaya reserves the right to refuse the awarding of cashback or rewards to accounts that are proven to be invalid or fraudulent (i.e. abuse of system or weakness in the promo to win prizes or receive benefits).
PayMaya reserves the right to withdraw cashback or rewards to invalid accounts even if the user has already received the cashback or benefit.
Should the qualified transaction be cancelled or declined, whether the cancellation is customer- or biller-initiated, PayMaya reserves the right to withdraw the cashback or rewards equivalent to the cancelled payment transaction, even if the cashback has already been credited. PayMaya reserves the right to debit any points/cash reward credited from your balance. If your balance is insufficient to cover the amount to be withdrawn at the time of withdrawal, PayMaya reserves the right to debit the balance not withdrawn when your balance is sufficient.
PayMaya users with merchant accounts and those under PayMaya Negosyo are disqualified from participating in this promo.
PayMaya users who have exceeded their aggregate limits many not receive their cashback on time. The cashback can only be credited the following month or once a user’s account balance is once again within the allowable limits – P50,000 for starter accounts and P100,000 for upgraded accounts.
The customer must notify PayMaya for any complaints regarding the promo within 30 days from the end of the promo period. The decision of PayMaya on the complaint with concurrence of DTI-FTEB shall be considered final. For clarifications and complaints relative to this promo, please call 8845-7788 or email support@paymaya.com.