Promo has ended

Prep your new phone for the worst

Get your 1st month FREE with Mobile Protect

  1. Promo period is from January 1 to December 31, 2023.
  2. This promo is open to all new and existing Maya consumer accountholders that are currently residing in the Philippines who will purchase Mobile Protect in the Maya app within the promo duration.
  3. Qualified Maya users are entitled to a free one-month Mobile Protect plan for a unique mobile phone device when they purchase Mobile Protect for the first time. There will be no charge at the point of purchase of the plan. Users will only be charged P10 to tokenize their Maya account, which will be credited back to their Maya account.
  4. To purchase Mobile Protect, follow these steps:
    1. Log in to your Maya app.
    2. Tap “More” on the app’s Wallet dashboard.
    3. Go to the “Payment” section and tap the "Protect" icon.
    4. Tap "Mobile Protect" and choose which mobile protection plan you like to subscribe to for your device.
    5. Read and agree to Terms and Conditions required before sharing any information.
    6. Provide your personal and smartphone details.
    7. Proceed to pay using your Maya account. Customer notification will be sent to you with all your purchase details.
    8. A Phone Diagnostics Test is required for smartphones beyond 14 days from purchase date but not older than 18 months old.
  5. This promo is applicable to unique and valid Maya consumer accounts only. Maya reserves the right to withdraw rewards or prizes if one person has already received the prize or benefit, even if already issued. 
  6. Maya users with merchant accounts and those under Maya Negosyo are disqualified from participating in this promo.
  7. Maya users with duplicate accounts or who are blacklisted cannot participate in this promo. Maya reserves the right to cancel or withdraw the prize or benefit if proven to be a duplicate account or participant is blacklisted.
  8. Maya reserves the right to refuse the awarding of cashback or rewards to accounts that are proven to be invalid or fraudulent (i.e. abuse of system or weakness in the promo to win prizes or receive benefits).
  9. The customer must notify Maya for any complaints regarding the promo. The decision of Maya on the complaint with concurrence of DTI-FTEB shall be considered final. For clarifications and complaints relative to this promo, please call (+632) 8845-7788, (Domestic Toll-Free: 1-800-1084-57788) or email

DTI Fair Trade Permit No. FTEB-157707 Series of 2022

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About Maya 

Maya is the only end-to-end digital payments ecosystem enabler in the Philippines with platforms and services that cut across consumers, merchants, communities, and government. Through its enterprise business, it is the largest digital payments processor for key industries in the country including "everyday" merchants such as the largest retail, food, gas, and eCommerce merchants, as well as government agencies and units.

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