The promo period is from November 1-30, 2024.
This promo is open to all Maya users, with a mobile number from any of the local telco providers (i.e., Smart/Sun Cellular/TNT, Globe/TM, DITO, etc.), who are currently residing in the Philippines.
Users can participate in this promo and get P1 / P10 / P100 / P1000 cashback when they pay P1,000 worth of participating bills on the Maya app. The amount of cashback to qualified users will be randomly rewarded via system.
Valid for first time bill payers. Users can avail of the cashback reward 3x during the promo period.
User must pay P1,000 worth of bills from participating categories. Qualified bills pay transactions for this promo are limited to billers listed under the following payment categories in the app: Water, Electricity, Cable & Internet, Telecoms, Loans, Insurance, Government, Real Estate, Schools, Toll.
Payment transactions must be done within the indicated promo duration and must be subsequently cleared, successful, and posted before the user is credited with the reward.
Qualified users will receive their reward/s through the Maya app. To redeem the cashback voucher, please follow these steps:
1. Open the Maya app and log in to your account.
2. Tap “Vouchers” in the home screen.
3. Select the voucher you want to redeem under “Available” and tap “Claim”.
4. Review the details and amount of the voucher and tap “Claim Now”.
5. You will receive a notification of the voucher redemption in-app and via SMS.
6. Redeemed voucher amount will be reflected in your Maya account balance.
Maya users will receive their cashback rewards within a maximum of 14 business days after the end of the promo period to reconcile and verify user activity with system voucher rewarding.
Unclaimed cashback vouchers will expire within 60 days upon receipt.
This promo is applicable to unique and valid Maya consumer accounts only registered under a unique mobile number and device. User will not be eligible to participate in the promo if he/she creates multiple accounts. Moreover, accounts created, and transactions made outside of the Maya app are not eligible for this promo.
Maya users with merchant accounts and under Maya Business App are disqualified from participating in this promo. Moreover, Maya reserves the right to withdraw rewards or prizes if one person has already received the prize or benefit, even if already issued.
Refunded transactions made through the Maya app will not qualify for this promo. Moreover, splitting the same bill for the same biller and account number into multiple transactions is not allowed and is subject to withdrawal of cashback.
Maya users with duplicate accounts or who are blacklisted cannot participate in this promo. Maya reserves the right to cancel or withdraw the prize or benefit if proven to be a duplicate account or a participant is blacklisted.
Maya reserves the right to refuse and withdraw the awarding of rewards or prizes to accounts that are proven to be invalid or fraudulent or a result of gaming (i.e., abuse of the system or weakness in the promo to win prizes or receive benefits).
Should the qualified transaction be cancelled or declined, whether the cancellation is customer- or biller-initiated, Maya reserves the right to withdraw the cashback or reward equivalent to the cancelled payment transaction, even if the cashback or reward has already been credited. Maya reserves the right to debit any points/cash reward credited from your balance. If your balance is insufficient to cover the amount to be withdrawn at the time of withdrawal, Maya reserves the right to debit the balance not withdrawn when your balance is sufficient.
All regular and contractual employees of Maya Philippines, Inc. and its third-party suppliers, Voyager Innovations, Inc. and the MVP Group of Companies, including their relatives up to second degree of consanguinity or affinity are disqualified from joining the promotion.
The customer must notify Maya of any complaints regarding the promo. The decision of Maya on the complaint with the concurrence of DTI FTEB shall be considered final. For clarifications and complaints relative to this promo, please email support@maya.ph
Maya users who have exceeded their aggregate limits may not receive their prize or cashback on time. The prize or cashback can only be credited the following month or once a user’s account balance is once again within the allowable limits – ₱50,000 for starter accounts and ₱100,000 for upgraded

DTI Fair Trade Permit No. FTEB-203698 Series of 2024

Deals highlights

Step 1: Do ANY of the following transactions on the Maya Wallet within the promo period (accumulated ₱3,000 for select users):

Pay via QR
Buy Airtime Load
Pay a bill in the app
Pay via Mobile Number
Check out with Maya
Pay with Virtual Card

Step 2: Qualified promo joiners can automatically claim their Maya Card for free upon receipt of targeted in-app notification:

Sample in-app push notification for qualified promo joiners:
Claim your FREE Maya Card!
Awesome! Tap here to claim your free card now. Go to the Cards tab or the Missions page in the app to know more. T&Cs apply.

Eligibility

Users who qualified for previous Free Maya Card promos offered by Maya are no longer qualified for this campaign.

The reward will be awarded to the qualified user’s Maya app up to 14 business days after the end of the campaign period.

Mechanics

Promo period is from December 1, 2025 to January 31, 2026
This promo is open to select Maya users who receive the following targeted in-app notification within the promo period:
- Claim your FREE Maya Card! Just spend at least min. ₱3,000 on Maya. Terms and conditions apply.
  NOTE: Users who do not receive the spiel from Maya are not eligible to receive rewards from the campaign. 
Qualified users can get a Free Maya Card when they accomplish the following:
1. Step 1: Do ANY of the following transactions on the Maya Wallet within the promo period (accumulated ₱3,000 for select users):
  1. Pay via QR
  2. Buy Airtime Load
  3. Pay a bill in the app
  4. Pay via Mobile Number
  5. Check out with Maya
  6. Pay with Virtual Card
2. Step 2: Qualified promo joiners can automatically claim their Maya Card for free upon receipt of targeted in-app notification:
  - Sample in-app push notification for qualified promo joiners:
  - Claim your FREE Maya Card!
  - Awesome! Tap here to claim your free card now. Go to the Cards tab or the Missions page in the app to know more. T&Cs apply.
Users who qualified for previous Free Maya Card promos offered by Maya are no longer qualified for this campaign.
The reward will be awarded to the qualified user’s Maya app up to 14 business days after the end of the campaign period.
Bills pay transactions made at the following billers are excluded from the promo: from the promo:
- “Government” category billers
- “Donation” category billers
- “Others” category billers
- “Payment Solutions” category billers
- And other billers prone to promo abuse
QR transactions made at the following merchants are excluded from the promo:
- Maya Business App (formerly called PayMaya Negosyo) merchants
- “Donation” category merchants
- “Government” category merchants
- “School” category merchants
- “Gambling” category merchants

Terms & Conditions

Maya users with merchant accounts and those under Maya Negosyo and Maya Business Manager (formerly PayMaya Business Manager or PBM) are disqualified from participating in this promo.
Maya payments (Maya number, Maya QR or Maya card) made to Maya Negosyo and Maya Business Manager merchants or sub merchants are not qualified for the promo.
Payments made to or purchases of cash equivalent instruments, financial institutions, financial assets, insurances, ATM withdrawals, gambling/gaming chips, and other quasi cash transactions are also not qualified for the promo.
Maya payments (Maya number, Maya QR or Maya card) or transactions made to merchants within the crypto space are not qualified for the promo. (e.g PDAX cash-in, other VASPs to be enabled where Maya payments are accepted, etc.)
Videos and photos of participants may be used only for promotional ads related to this campaign.
Only Consumer accounts are qualified for this promo. Maya users with Maya merchant accounts and Maya Center agents are disqualified from participating in this promo.
Maya users with duplicate accounts or who are blacklisted cannot participate in this promo. Maya reserves the right to cancel or withdraw the prize or benefit if proven to be a duplicate account or participant is blacklisted.
In case of disputes regarding accountholder's eligibility for the promo, coverage of dates, fulfilment, Maya's decision shall prevail, in concurrence with DTI. The reward received by a qualified user shall be deemed final unless the customer files a complaint within thirty (30) days from receipt of the prize or reward. 
Should the qualified spend transaction to be cancelled or declined within the promo period, whether the cancellation is customer- or biller-initiated, Maya reserves the right to withdraw the cashback or reward equivalent to the cancelled transaction, even if the cashback or reward has already been credited. Maya reserves the right to debit any points/cash reward credited from your balance. If your balance is insufficient to cover the amount to be withdrawn at the time of withdrawal, Maya reserves the right to debit the balance not withdrawn when your balance is sufficient.
The customer must notify Maya for any complaints regarding the promo. The decision of Maya on the complaint with concurrence of DTI-FTEB shall be considered final. For clarifications and complaints relative to this promo, visit our Help Center. Go to your Profile on the Maya app and select 'Get help.'
Maya users who have exceeded their aggregate limits may not receive their prize or cashback on time. The prize or cashback can only be credited the following month or once a user’s account balance is once again within the allowable limits – Php 50,000 for starter accounts and Php 100,000 for upgraded accounts.