- The free membership voucher on your Maya app can be claimed up to sixty (60) days from the end of the promo period. Unredeemed vouchers will after the redemption period shall automatically be forfeited.
- Free membership voucher is valid for one-time redemption per user only.
- Landers business memberships and extension cards are not included in the promo.
- Users that have qualified in the previous free membership promo are not eligible for this promo.
- By availing of the free Landers membership, the user agrees and consents that his/her personal data (e.g. name, age, birthdate, address, photograph, etc.) may be collected, processed and stored by Landers in accordance with its data privacy policy/ies for the purpose of issuing and maintaining his/her membership.
- The promo is non-cumulative, non-transferrable, cannot be exchanged for cash or other products and cannot be used in conjunction with any other discounts, promotions, or fixed priced items, unless otherwise provided.
- Failure to comply with any of the requirements or the terms and conditions herein will have the winners forfeit their winnings with prior approval from the DTI-FTEB.
- With prior approval of DTI, Maya reserves the right to declare forfeiture of prize in the event that the winner fails to claim the prize within the allotted period of redemption.
- In case of disputes regarding customer's eligibility for the promo, coverage of dates, fulfillment, Maya's decision shall prevail, in concurrence with DTI.
- Each Maya transaction must be validated, posted or settled within the system to qualify for the promo. Transactions are not considered to be qualified in the event that a Maya number, card or QR payment is cancelled, declined, refunded or voided.
- Multiple transactions/payments made from the same device using different mobile numbers will not be considered valid.
- Maya users with merchant accounts and those under Maya Negosyo and Maya Business Manager (formerly PayMaya Business Manager or PBM) are disqualified from participating in this promo.
- This promo is applicable to unique and valid Maya accounts only. Maya reserves the right to withdraw rewards or prizes if one person has already received the prize or benefit, even if it has already been issued.
- Promo cannot be used in conjunction with other ongoing promos.
- Maya users with duplicate accounts cannot participate in this promo. Maya reserves the right to cancel or withdraw the prize or benefit if proven to be a duplicate account.
- Maya accountholders who are blacklisted due to a violation of a Maya promo, or who has violated or is subsequently found to be in violation of any of the terms and conditions of Maya are not qualified to participate in this promo.
- Maya reserves the right to withhold the granting of rewards where there are proven customer activities that require further investigation.
- Those who are proven to be abusing the Maya system are also not qualified to participate in the promo or receive rewards.
- If a prize or benefit has already been awarded and the violation or proven fraudulent activity is discovered after being awarded, Maya shall have the right to clawback the prize or reward given.
- Should the qualified transaction be cancelled, voided, refunded or declined, whether the cancellation is customer, biller or merchant-initiated, Maya reserves the right to withdraw the rewards equivalent to the cancelled payment transaction, even if the rewards has already been credited.
- Maya reserves the right to debit any points/reward credited from your balance. If your balance is insufficient to cover the amount to be withdrawn at the time of withdrawal, Maya reserves the right to debit the balance not withdrawn when your balance is sufficient.
- The customer must notify Maya of any complaints regarding the promo. The decision of Maya on the complaint with concurrence of DTI-FTEB shall be considered final. For clarifications and complaints relative to this promo, visit our Help Center. Go to your Profile on the Maya app and select 'Get help’.
- Maya users who have exceeded their aggregate limits may not receive their prize or cashback on time. The prize or cashback can only be credited the following month or once a user’s account balance is once again within the allowable limits – P50,000 for starter accounts and P100,000 for upgraded accounts.
- For inquiries and feedback, you may go to https://www.maya.ph/contact-us
- Maya Philippines, Inc. and Maya Bank, Inc. are regulated by the Bangko Sentral ng Pilipinas. www.bsp.gov.ph.
Per DTI Fair Trade No. FTEB- 212932 Series of 2025