Stay protected
on your trips
for as low as ₱99
with SafeTrip
Enjoy peace of mind
when you travel with SafeTrip
Who can purchase this plan?
Upgraded Maya account holders can purchase insurance for anyone from 14 days to 70 years old. Learn more about how to upgrade your Maya account here.
What is the coverage?
- Medical Benefits
Emergency treatment up to ₱2.5M, evacuation, repatriation, and hospital cash - Travel Disruption
Trip cancellation up to ₱125,000, flight delays, and missed connections - Baggage and Documents
Loss or damage up to ₱50,000, travel documents up to ₱75,000 - Personal Accident and Liability
Up to ₱1M accident and ₱1.5M liability coverage
IF I CHANGE MY MIND, CAN I STILL CANCEL MY PLAN?
You may cancel via e-mail at insure@mpioneer.com.ph, or call customer service hotline at +63 2 8812-2819 prior policy effective date. Charges and taxes may be deducted from the refund amount.
HOW CAN I FILE A CLAIM?
You can file a claim via email notification to insure@mpioneer.com.ph or at mpioneer.service@pioneer.com.ph.
You must have a Maya account to access M Pioneer in the Insurance tile. Choose the plan that suits you and pay using Maya.
Yes! You may view your insurance plan details, coverage, duration and other details by going to the M Pioneer tile in the Maya app.
Yes! You are insured once you have settled the payment for your purchased insurance plan unless stated otherwise in the insurance plan's terms and conditions
Yes! You can buy multiple active plans depending on you and your loved one's needs.
Processing time varies depending on the claim. Best to have all the proper documentation to avoid delays. You will be contacted by the insurance provider once this has been processed.
