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Send and receive across borders with Western Union

Western Union is available in 200 countries with more than 525,000 Western Union agent locations

How to claim Western Union remittance through Maya

Step 1 western

1Tap 'Cash in' and choose Western Union


2Enter the 10-digit Money Control Transfer Number (MTCN) from your sender’s Western Union ® transaction and tap 'Continue'


3Tap Receive on your confirmation screen after verifying the correct transaction details (e.g. MTCN, Sender Name, Amount)​

Step 4 western

4Check for the in-app and SMS confirmation of the successful receipt of your money!

Note: Make sure your Maya account is upgraded and to check your account limits prior to receiving the remittance.

Need your stash in cash?

Pick up your Western Union remittance as cash at a nearby Maya Center

Find a Maya Center
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Love that moves across the globe.
Send it with Western Union

Trusted by millions

Trusted by millions

Serving millions of retail and digital customers every day for over 145 years


Available worldwide

Available in over 200 countries with more than 525,000 Western Union Agent locations


Timeless access

Send and receive money, or track your transfers 24/7 through the app or website

Send your love from across the globe

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How to send money with Western Union

Send your money to a Maya Wallet using Western Union’s website or app with only a few steps

Step 1

1Log in or register, and click ‘Send money’ to start your transfer

Step 2

2Enter the destination country and the amount you want to send, then choose delivery to a ‘Mobile wallet

Step 3

3Select payment by ‘Bank transfer’ or ‘Credit/Debit card

Step 4

4Enter your receiver’s name and mobile number

Step 5

5Complete your money transfer and share the tracking number (MTCN) with your receiver

Related guides

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Upgrade Account

Open a savings account, personalize your experience, bump your wallet limit and more

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Email Verification

Secure and recover your account by verifying your email

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