The promo period is from November 1-30, 2024.
This promo is open to all Maya users, with a mobile number from any of the local telco providers (i.e., Smart/Sun Cellular/TNT, Globe/TM, DITO, etc.), who are currently residing in the Philippines.
Users can participate in this promo and get P1 / P10 / P100 / P1000 cashback when they pay P1,000 worth of participating bills on the Maya app. The amount of cashback to qualified users will be randomly rewarded via system.
Valid for first time bill payers. Users can avail of the cashback reward 3x during the promo period.
User must pay P1,000 worth of bills from participating categories. Qualified bills pay transactions for this promo are limited to billers listed under the following payment categories in the app: Water, Electricity, Cable & Internet, Telecoms, Loans, Insurance, Government, Real Estate, Schools, Toll.
Payment transactions must be done within the indicated promo duration and must be subsequently cleared, successful, and posted before the user is credited with the reward.
Qualified users will receive their reward/s through the Maya app. To redeem the cashback voucher, please follow these steps:
1. Open the Maya app and log in to your account.
2. Tap “Vouchers” in the home screen.
3. Select the voucher you want to redeem under “Available” and tap “Claim”.
4. Review the details and amount of the voucher and tap “Claim Now”.
5. You will receive a notification of the voucher redemption in-app and via SMS.
6. Redeemed voucher amount will be reflected in your Maya account balance.
Maya users will receive their cashback rewards within a maximum of 14 business days after the end of the promo period to reconcile and verify user activity with system voucher rewarding.
Unclaimed cashback vouchers will expire within 60 days upon receipt.
This promo is applicable to unique and valid Maya consumer accounts only registered under a unique mobile number and device. User will not be eligible to participate in the promo if he/she creates multiple accounts. Moreover, accounts created, and transactions made outside of the Maya app are not eligible for this promo.
Maya users with merchant accounts and under Maya Business App are disqualified from participating in this promo. Moreover, Maya reserves the right to withdraw rewards or prizes if one person has already received the prize or benefit, even if already issued.
Refunded transactions made through the Maya app will not qualify for this promo. Moreover, splitting the same bill for the same biller and account number into multiple transactions is not allowed and is subject to withdrawal of cashback.
Maya users with duplicate accounts or who are blacklisted cannot participate in this promo. Maya reserves the right to cancel or withdraw the prize or benefit if proven to be a duplicate account or a participant is blacklisted.
Maya reserves the right to refuse and withdraw the awarding of rewards or prizes to accounts that are proven to be invalid or fraudulent or a result of gaming (i.e., abuse of the system or weakness in the promo to win prizes or receive benefits).
Should the qualified transaction be cancelled or declined, whether the cancellation is customer- or biller-initiated, Maya reserves the right to withdraw the cashback or reward equivalent to the cancelled payment transaction, even if the cashback or reward has already been credited. Maya reserves the right to debit any points/cash reward credited from your balance. If your balance is insufficient to cover the amount to be withdrawn at the time of withdrawal, Maya reserves the right to debit the balance not withdrawn when your balance is sufficient.
All regular and contractual employees of Maya Philippines, Inc. and its third-party suppliers, Voyager Innovations, Inc. and the MVP Group of Companies, including their relatives up to second degree of consanguinity or affinity are disqualified from joining the promotion.
The customer must notify Maya of any complaints regarding the promo. The decision of Maya on the complaint with the concurrence of DTI FTEB shall be considered final. For clarifications and complaints relative to this promo, please email support@maya.ph
Maya users who have exceeded their aggregate limits may not receive their prize or cashback on time. The prize or cashback can only be credited the following month or once a user’s account balance is once again within the allowable limits – ₱50,000 for starter accounts and ₱100,000 for upgraded

DTI Fair Trade Permit No. FTEB-203698 Series of 2024

Eligibility

Promo is eligible for users who have signed up for Easy Loan through their Cebuana Lhuillier branches and have been advised to proceed with loan application.
The promo is open to new and existing Maya users who will receive the following SMS spiel: “Get P100 reward when you apply for Maya Easy Credit and transfer at least P1,000 to your Wallet. Per DTI Fair Trade Permit No. FTEB-XXXXXX Series of 2025”
Qualified users can participate in the promo and earn rewards when they completed the following actions:
- Users must complete their Maya account registration to proceed with loan application.
- Users must complete Maya Easy Credit Loan application.
- Transfer at least ₱1,000 Maya Easy Credit to Wallet on a single transaction
User must complete the application process and transfer of funds to their Wallet to receive the ₱100 reward

Mechanics

The promo will run from November 21, 2025 – February 28, 2026.
Promo is eligible for users who have signed up for Easy Loan through their Cebuana Lhuillier branches and have been advised to proceed with loan application.
The promo is open to new and existing Maya users who will receive the following SMS spiel: “Get P100 reward when you apply for Maya Easy Credit and transfer at least P1,000 to your Wallet. Per DTI Fair Trade Permit No. FTEB-243119 Series of 2025”
Qualified users can participate in the promo and earn rewards when they completed the following actions:
- Users must complete their Maya account registration to proceed with loan application.
- Users must complete Maya Easy Credit Loan application.
- Transfer at least ₱1,000 Maya Easy Credit to Wallet on a single transaction
User must complete the application process and transfer of funds to their Wallet to receive the ₱100 reward
Upon first transfer of at least P1,000 to Wallet, user will be credited a ₱100 cashback voucher.
They can receive the reward only after completing the transfer to Wallet from Maya Easy Credit.
A user must have an activated Maya Easy Credit account and maintain a good credit standing throughout the duration of the promo. A good credit standing means that the user is not past due to be eligible to earn the cashback voucher reward.
If a prize or benefit has already been awarded and the user was found to be past due at the end of the promo period after being awarded, Maya shall have the right to clawback the prize/reward give, or its corresponding monetary value.
The necessary transactions must be cleared and posted before the user is credited with the cashback voucher.
The cashback reward will be credited to the qualified user’s Maya app in the form of a voucher up to thirty business days after the end of the promo period.
To redeem the cashback / voucher, qualified users should follow these steps:
1. Open the Maya app and log in to your account.
2. Tap “Vouchers” in the home screen.
3. Select the voucher you want to redeem under "Available" and tap "Claim".
4. Review the details and amount of the voucher and tap “Claim Now”.
5. A confirmation notification will be sent via the app and SMS.
Maya is fully responsible for the operation of the Maya App, and the management and fulfillment of prizes under this promotion. Accordingly, the following disqualifications and limitations shall apply:
1. Maya Business users and merchant accounts are not eligible for this promo.
2. The promo is applicable to unique, valid, and verified Maya accounts only.
3. Users with duplicate account or who are blacklisted cannot participate
4. Maya reserves the right to cancel or withdraw a reward if a participant is found to have a duplicate account or is blacklisted.
5. Maya reserves the right to refuse rewards to accounts suspected of being fraudulent or abusing system loopholes (“gaming” the promo).

Terms & Conditions

The cashback reward received by a qualified user shall be deemed final unless the customer files a complaint within thirty (30) days from the receipt of the prize or reward. For clarifications and complaints related to this promo, visit our Help Center. Go to Profile on the Maya app and select ‘Get help.’
Maya users will receive rewards within a maximum of 30 business days after the promo period.
Refunded transactions made through the Maya app do not qualify for the promo.
Maya accountholders who are blacklisted due to a violation of a Maya promo, or who has violated or is subsequently found to be in violation of any of the terms and conditions of Maya are not qualified to participate in this promo.
Those who are proven of or are found out to be abusing the Maya system or is proven of committing fraudulent acts to abuse the system are also not qualified to participate in the promo or receive rewards.
If a prize or benefit has already been awarded and the violation or fraudulent activity is discovered after being awarded, Maya shall have the right to clawback the prize or reward given.
Maya reserves the right to refuse and withdraw the awarding of rewards or prizes to accounts that are proven to be invalid or fraudulent or a result of gaming (i.e. abuse of system or weakness in the promo to win prizes or receive benefits).
Should the qualified transaction be cancelled or declined, whether the cancellation is customer- or biller-initiated, Maya reserves the right to withdraw the cashback or reward equivalent to the cancelled payment transaction, even if the cashback or reward has already been credited. Maya reserves the right to debit any points/cash reward credited from your balance. If your balance is insufficient to cover the amount to be withdrawn at the time of withdrawal, Maya reserves the right to debit the balance not withdrawn when your balance is sufficient.
The customer must notify Maya of any complaints regarding the promo. The decision of Maya on the complaint with concurrence of DTI-FTEB under the Republic Act (RA) 7394 – Consumer Act of the Philippines shall be considered final. For clarifications and complaints related to this promo, visit our Help Center. Go to Profile on the Maya app and select ‘ Get help.’
the customer may also contact the BSP Financial Consumer Protection Department at consumeraffairs@bsp.gov.ph
Users can visit https://www.mayabank.ph/credit/ to learn more about Maya Easy Credit and its terms and conditions.
Maya users who have exceeded their aggregate limits may not receive their prize or cashback on time. The prize or cashback can only be credited the following month or once a user’s account balance is once again within the allowable limits – P50,000 for starter accounts and P100,000 for upgraded accounts.
Maya Philippines, Inc. and Maya Bank, Inc. are regulated by the Bangko Sentral ng Pilipinas. www.bsp.gov.ph.
Maya Philippines Inc. and Maya Bank Inc. are the sole controller and processor of all personal information of participants under this Promotion. Promotion participants agree to solely rely on the Maya Data Privacy policy in connection with the personal data they provide for participation in this promotion. The Maya Data Privacy Statement can be found at https://www.maya.ph/privacy
Maya Philippines Inc. and Maya Bank Inc. are the sole controller and processor of all personal information of participants under this Promotion. Promotion participants agree to solely rely on the Maya Data Privacy policy in connection with the personal data they provide for participation in this promotion. The Maya Data Privacy Statement can be found at https://www.maya.ph/privacy  
Cebuana Lhuillier serves only as a sign-up channel. Loan approval, disbursement, and repayment are managed solely by Maya Bank.
All digital materials and communications (SMS, email, push notifications, and in-app banners) related to this promo must be consistent with these approved mechanics.