The promo period is from November 1-30, 2024.
This promo is open to all Maya users, with a mobile number from any of the local telco providers (i.e., Smart/Sun Cellular/TNT, Globe/TM, DITO, etc.), who are currently residing in the Philippines.
Users can participate in this promo and get P1 / P10 / P100 / P1000 cashback when they pay P1,000 worth of participating bills on the Maya app. The amount of cashback to qualified users will be randomly rewarded via system.
Valid for first time bill payers. Users can avail of the cashback reward 3x during the promo period.
User must pay P1,000 worth of bills from participating categories. Qualified bills pay transactions for this promo are limited to billers listed under the following payment categories in the app: Water, Electricity, Cable & Internet, Telecoms, Loans, Insurance, Government, Real Estate, Schools, Toll.
Payment transactions must be done within the indicated promo duration and must be subsequently cleared, successful, and posted before the user is credited with the reward.
Qualified users will receive their reward/s through the Maya app. To redeem the cashback voucher, please follow these steps:
1. Open the Maya app and log in to your account.
2. Tap “Vouchers” in the home screen.
3. Select the voucher you want to redeem under “Available” and tap “Claim”.
4. Review the details and amount of the voucher and tap “Claim Now”.
5. You will receive a notification of the voucher redemption in-app and via SMS.
6. Redeemed voucher amount will be reflected in your Maya account balance.
Maya users will receive their cashback rewards within a maximum of 14 business days after the end of the promo period to reconcile and verify user activity with system voucher rewarding.
Unclaimed cashback vouchers will expire within 60 days upon receipt.
This promo is applicable to unique and valid Maya consumer accounts only registered under a unique mobile number and device. User will not be eligible to participate in the promo if he/she creates multiple accounts. Moreover, accounts created, and transactions made outside of the Maya app are not eligible for this promo.
Maya users with merchant accounts and under Maya Business App are disqualified from participating in this promo. Moreover, Maya reserves the right to withdraw rewards or prizes if one person has already received the prize or benefit, even if already issued.
Refunded transactions made through the Maya app will not qualify for this promo. Moreover, splitting the same bill for the same biller and account number into multiple transactions is not allowed and is subject to withdrawal of cashback.
Maya users with duplicate accounts or who are blacklisted cannot participate in this promo. Maya reserves the right to cancel or withdraw the prize or benefit if proven to be a duplicate account or a participant is blacklisted.
Maya reserves the right to refuse and withdraw the awarding of rewards or prizes to accounts that are proven to be invalid or fraudulent or a result of gaming (i.e., abuse of the system or weakness in the promo to win prizes or receive benefits).
Should the qualified transaction be cancelled or declined, whether the cancellation is customer- or biller-initiated, Maya reserves the right to withdraw the cashback or reward equivalent to the cancelled payment transaction, even if the cashback or reward has already been credited. Maya reserves the right to debit any points/cash reward credited from your balance. If your balance is insufficient to cover the amount to be withdrawn at the time of withdrawal, Maya reserves the right to debit the balance not withdrawn when your balance is sufficient.
All regular and contractual employees of Maya Philippines, Inc. and its third-party suppliers, Voyager Innovations, Inc. and the MVP Group of Companies, including their relatives up to second degree of consanguinity or affinity are disqualified from joining the promotion.
The customer must notify Maya of any complaints regarding the promo. The decision of Maya on the complaint with the concurrence of DTI FTEB shall be considered final. For clarifications and complaints relative to this promo, please email support@maya.ph
Maya users who have exceeded their aggregate limits may not receive their prize or cashback on time. The prize or cashback can only be credited the following month or once a user’s account balance is once again within the allowable limits – ₱50,000 for starter accounts and ₱100,000 for upgraded

DTI Fair Trade Permit No. FTEB-203698 Series of 2024

Eligibility

The promo is open to new and existing Maya Easy Credit users who will receive the following SMS spiel:

"Congrats! You’re qualified to enjoy up to 20% cashback when you apply and use Maya Easy Credit to pay at least P2,500 for your Retail, Dining, and Travel expenses! You can view the list of partner merchants on our website. Per DTI-244728"

Mechanics

Promo runs from December 9, 2025 – January 31, 2026
Promo is subject to standard Maya Easy Credit interest rates and charges, visit https://www.mayabank.ph/credit/ for more details.
By participating in this promo, you agree to Maya processing your personal data in accordance with our Privacy Policy for the purposes of reward fulfillment and promo tracking.
Users who do not receive the SMS and in-app spiel from Maya are not eligible to join the promo.
Qualified users can participate in the promo and earn rewards when they do the qualified activities. They can receive the reward only if they meet the required minimum spend.

Only qualified spend triggers the cashback, with MEC approval as a prerequisite.

Activity

Min. spend requirement

Qualified Activities

Apply and activate Maya Easy Credit account

N/A

Apply for Maya Easy Credit

Pay with Maya Easy Credit as payment option

PHP 2,500

Scan to pay any QRPh

Checkout online

User gets 20% cashback on qualified spends with a minimum ₱2,500 on a single receipt, capped at ₱1,000 cashback for the whole promo duration.
Qualified users will be rewarded when they transact a minimum of ₱2,500 on any of the following merchant categories:
1. Retail merchants
2. Dining merchants
3. Travel merchants
4. Quick Service Restaurant (QSR) merchants
Users can visithttps://www.mayabank.ph/credit-partner-merchants/ for the list of qualified merchants
Qualified users will be awarded cashback in the form of a voucher of up to a maximum of PHP 1,000
Maya Easy Credit account must be in good credit standing for the whole duration of the promo. A good credit standing means that the user is not past due to be eligible to earn the cashback voucher reward.
The necessary transactions must be verified and posted before the user is credited with the cashback voucher.
The cashback reward will be credited to the qualified user’s Maya app in the form of a voucher within thirty (30) business days following the end of the promotional period.
To redeem the cashback / voucher, qualified users should follow these steps:
1. Open the Maya app and log in to your account.
2. Tap “Vouchers” in the home screen.
3. Select the voucher you want to redeem under "Available" and tap "Claim".
4. Review the details and amount of the voucher and tap “Claim Now”.

Terms & Conditions

Maya is fully responsible for the operation of the Maya App, and the management and fulfillment of prizes under this promotion.
Maya users with merchant accounts and those under Maya Business App are disqualified from participating in this promo.
This promo is applicable to unique, valid and verified Maya accounts only. Maya users with duplicate accounts or who are blacklisted cannot participate in this promo.
Maya reserves the right to cancel or withdraw the prize or benefit if proven to be a duplicate account or if the participant is blacklisted.
Maya reserves the right to refuse the awarding of rewards or prizes to accounts that are invalid or fraudulent, or a result of gaming (i.e. abuse of system or weakness in the promo to win prizes or receive benefits).
The cashback reward received by a qualified user shall be deemed final unless the customer files a complaint within thirty (30) days from the receipt of the prize or reward.
Maya users will receive rewards within a maximum of 30 business days after the promo period.
Refunded transactions made through the Maya app will not qualify for this promo.
Maya accountholders who are blacklisted due to a violation of a Maya promo, or who has violated or is subsequently found to be in violation of any of the terms and conditions of Maya are not qualified to participate in this promo.
Those who are proven of or are found out to be abusing the Maya system or are is proven of committing fraudulent acts to abuse the system are also not qualified to participate in the promo or receive rewards.
If a prize or benefit has already been awarded and the violation or fraudulent activity is discovered after being awarded, Maya shall have the right to clawback the prize or reward given upon concurrence of DTI and subject to existing applicable laws. .
Maya reserves the right to refuse and withdraw the awarding of rewards or prizes to accounts that are proven to be invalid or fraudulent or a result of gaming (i.e. abuse of system or weakness in the promo to win prizes or receive benefits) upon concurrence of DTI and subject to existing applicable laws.
Should the qualified transaction be cancelled or declined, whether the cancellation is customer- or biller-initiated, Maya reserves the right to withdraw the cashback or reward equivalent to the cancelled payment transaction, even if the cashback or reward has already been credited. Maya reserves the right to debit any points/cash reward credited from your balance. If your balance is insufficient to cover the amount to be withdrawn at the time of withdrawal, Maya reserves the right to debit the balance not withdrawn when your balance is sufficient. Users will be notified prior to the debiting of funds/reward.
Maya users who have exceeded their aggregate limits may not receive their prize or cashback on time. The prize or cashback can only be credited the following month or once a user’s account balance is once again within the allowable limits – P50,000 for starter accounts and P100,000 for upgraded accounts.
Maya payments (Maya number, Maya QR or Maya card) made to E-Sabong and other gambling apps with wallet or e-wallet capabilities (such as but not limited to ShopeePay, etc.) will not be qualified for the promo.
The customer must notify Maya of for any complaints regarding the promo. The decision of Maya on the complaint with concurrence of DTI-FTEB and subject to existing applicable laws shall be considered final. For clarifications and related relative to this promo, visit our Help Center. Go to Profile on the Maya app and select ‘ Get help.’ User may also contact the BSP Financial Consumer Protection Department at consumeraffairs@bsp.gov.ph
Maya Philippines Inc. and Maya Bank Inc. are the sole controller and processor of all personal information of participants under this Promotion. Promotion participants agree to solely rely on the Maya Data Privacy policy in connection with the personal data they provide for participation in this promotion. The Maya Data Privacy Statement can be found at https://www.maya.ph/privacy
Maya Philippines, Inc. and Maya Bank, Inc. are regulated by the Bangko Sentral ng Pilipinas. www.bsp.gov.ph.