Get a chance to win a trip to Japan or Europe, an iPhone 17 Pro Max, or Apple AirPods Pro 3!

Enter our raffle for a chance to win a trip to Japan or Europe, an iPhone 17 Pro Max, or Apple AirPods Pro 3! 

Promo is open to all Maya users (KYC 1 & 0, Consumer accounts only); subject to the following: 

1. All regular and contractual employees of Maya Philippines, Inc. and its third-party suppliers, Voyager Innovations, Inc. and the MVP Group of Companies, including their relatives up to second degree of consanguinity or affinity are disqualified from joining the promotion. 
2. Former employees of Maya Philippines, Inc. and Voyager Innovations, Inc. whose last day of employment under these companies falls within 730 days from promo start date are disqualified from joining the promotion. 
3. Maya accountholders who are blacklisted due to a violation of a Maya promo, or who has violated or is subsequently found to be in violation of any of the terms and conditions of Maya are not qualified to participate in this promo. 
4. Those who are proven of or are found out to be abusing the Maya system or are proven of committing fraudulent acts to abuse the system are also not qualified to participate in the promo or receive rewards. 
5. Maya users with merchant accounts and those under Maya Negosyo are disqualified from participating in this promo. 
6. This promo is applicable to unique and valid Maya accounts only. Account log ins made from the same device using different mobile numbers will not be considered valid.

1. Promo period is from January 20^th, 2026, to December 31^st, 2026.
2. Promo is open to all Maya users (KYC 1 & 0, Consumer accounts only) except for the ones clearly mentioned as excluded in subsequent points.
3. To earn a raffle entry, customers will have to complete the following steps:
   1. Log in to the Maya App
   2. Click on Raffle Game tile
   3. Select the Raffle you want to join from within the 3 Raffle Game options available
   4. Read the campaign mechanics and terms & conditions
   5. Click on Add 1 Raffle Entry button at the bottom of the page
   6. Users should have at least 1 peso on their wallet for them to be able to join the raffle
4. The raffle will have 3 raffle options
   1. Raffle Option 1: International Trip (Trip to Japan or Trip to Europe)
   2. Raffle Option 2: iPhone 17 Pro Max
   3. Raffle Option 3: Apple AirPods Pro 3
5. Once the customer has completed the raffle entry for 1 Raffle Game option, that option will go in cooldown mode and will not be accessible to the customer for a defined period of time until the reset starts at 12AM.
   1. Cooldown for International trip (Trip to Japan or Trip to Europe) – 1 Day
   2. Cooldown for iPhone 17 Pro Max 256GB – 1 Day
   3. Cooldown for Apple AirPods Pro 3 – 1 Day
6. The Prizes against each of the Raffle Options will be clearly mentioned in the app along with their coverage details
7. Every month there will be 3 winners:
   1. One (1) International trip (Trip to Japan or Trip to Europe)
   2. One (1) iPhone 17 Pro Max 256GB
   3. One (1) Apple AirPods Pro 3
      

      Month / Winner	Draw Date
      January Winners	2/10/2026
      February Winners	3/10/2026
      March Winners	4/10/2026
      April Winners	5/8/2026
      May Winners	6/10/2026
      June Winners	7/10/2026
      July Winners	8/10/2026
      August Winners	9/10/2026
      September Winners	10/9/2026
      October Winners	11/10/2026
      November Winners	12/10/2026
      December Winners	1/10/2027

8. A user can log multiple entries against each Raffle Option during the course of the promo.
9. Qualified users will be notified that they have successfully earned a raffle entry.
10. A qualified user may only win a prize ONCE.
11. Physical prizes such as iPhones and AirPods are not convertible to cash but transferable.
12. For International Trip winner, the winner will choose if Trip to Japan, Trip to Europe or Maya Credits. Selection of the Trip to Japan or Trip to Europe will be classified as foreign travel, and the voucher will be valid for six (6) months from the date it is received.
    

    Trip To Japan	All-expense paid up to P200,000 such flight travel & accommodation	Transferable but non-convertible to cash
    Trip To Europe	Flight travel only worth up to P200,000	Transferable but non-convertible to cash

13. For selection of winners, Maya will conduct a system supported random draw with the presence of DTI personnel for oversight.
14. Tax (including 20% withholding tax for prizes exceeding P10,000.00) and other expenses that will be incurred in relation to the prize shall be shouldered by the sponsor as included in the total prize.
15. Winner may claim his/her prize on the Maya office, after they have been contacted and verified by the Maya representatives.
16. Claiming through an authorized representative is allowed if they present the following:
    • Authorization letter signed by winner and notarized
    • Valid ID of winner and authorized representative
17. Only KYC 1 Verified customers will be selected as winners. In case a KYC 0 customer gets selected as the winner, then the team will forego that customer and move on to the selection of next winner until a KYC 1 verified winner is selected.
18. The promo organizer’s decision to award the prize to the selected winners is final with the concurrence of DTI-FTEB.
19. Maya will notify the winners through their registered mail and call and SMS via their Maya-registered mobile number. Winners will be given a maximum of sixty (60) days to acknowledge receipt of the notification by responding through SMS, call, or mail.
20. Winners must send a copy of a valid government ID to support@maya.ph within sixty (60) days upon receiving registered mail from Maya. Failure to present a valid government ID within the prescribed period will result in an unclaimed prize. Prizes that remain unclaimed after 60 days upon a winner’s acknowledgement of the notification from Maya will be forfeited in favor of Maya, with prior approval from the DTI-FTEB.
21. With prior approval of the DTI-FTEB, Maya reserves the right to declare forfeiture of prize if the winner fails to claim the prize within the allotted period of redemption.
22. Winners must agree to have his/her photos taken or to submit photos to Maya upon request, as part of the materials that will be produced regarding the promo. Winners agree that Maya’s use of these photos in any material must not require any further compensation from Maya.
23. Failure to comply with any of the requirements or the terms and conditions herein will have the winners to forfeit their winnings with prior approval from the DTI-FTEB.
24. Winners will be announced to the public via Maya’s official Facebook page. Promo winners will be announced anytime from the date of the raffle draw to up to fourteen (14) days after the draw.
25. This promo is applicable to unique and valid Maya accounts only. Account log ins made from the same device using different mobile numbers will not be considered valid.
26. All regular and contractual employees of Maya Philippines, Inc. and its third-party suppliers, Voyager Innovations, Inc. and the MVP Group of Companies, including their relatives up to second degree of consanguinity or affinity are disqualified from joining the promotion.
27. Former employees of Maya Philippines, Inc. and Voyager Innovations, Inc. whose last day of employment under these companies falls within 730 days from promo start date are disqualified from joining the promotion.
28. Maya accountholders who are blacklisted due to a violation of a Maya promo, or who has violated or is subsequently found to be in violation of any of the terms and conditions of Maya are not qualified to participate in this promo.
29. Those who are proven of or are found out to be abusing the Maya system or are proven of committing fraudulent acts to abuse the system are also not qualified to participate in the promo or receive rewards.
30. Maya users with merchant accounts and those under Maya Negosyo are disqualified from participating in this promo.
31. Maya users who have exceeded their aggregate limits may not receive their cashback on time. The cashback can only be credited the following month or once a user’s account balance is once again within the allowable limits – P50,000 for starter accounts and P100,000 for upgraded accounts.

1. The customer must notify Maya of any complaints regarding the promo. The decision of Maya on the complaint with concurrence of DTI-FTEB shall be considered final. For clarifications and complaints related to this promo, please email support@maya.ph.

DTI Fair Trade Permit No. FTEB-246877 Series of 2026