Maya is enabling digital electricity bill payments for residential customers served by the National Power Corporation (NAPOCOR) under its Small Power Utilities Group (SPUG), bringing more convenient payment options to communities in remote and missionary areas not connected to the main power grid.
Soon, SPUG residential customers will be able to pay their electricity bills electronically through Maya, reducing reliance on manual and over-the-counter collection methods that have long been common in these areas. The move supports the government’s push for digitalization and ease of doing business, while improving access to essential services for households outside major urban centers.
NAPOCOR, through SPUG, supplies electricity to geographically isolated and underserved communities across the country. While power generation in these areas is decentralized, many households already have mobile connectivity—making digital payment options a practical and timely solution to improve customer experience and streamline collections.
For NAPOCOR, the shift supports ongoing efforts to modernize operations while making bill payments easier and more reliable for customers in the areas it serves.
“Providing more accessible and efficient payment channels is an important part of improving service delivery, especially in remote and missionary areas,” said Jericho Jonas B. Nograles, President and CEO of NAPOCOR. “Digital payments help reduce manual processes and make it more convenient for households to settle their electricity bills.”
“This initiative reflects our commitment to making digital financial services work for everyday needs, including essential utilities,” said Shailesh Baidwan, Group President of Maya. “By enabling digital bill payments for SPUG customers, we are helping extend the convenience and efficiency of digital finance to communities where payment options have traditionally been limited.”
Beyond payments, the collaboration reflects a shared focus on modernizing public services through technology—supporting inclusive growth, operational efficiency, and better access to essential services nationwide.
Through SPUG, NAPOCOR operates power facilities in hundreds of communities nationwide, serving nearly 1 million households across Luzon, the Visayas, and Mindanao. Many of these areas are not connected to the main power grid and have traditionally relied on manual bill collection, underscoring the importance of modernizing payment channels to support efficient, accessible public service delivery.
Maya and the National Power Corporation (NAPOCOR) mark their partnership to introduce digital bill payment options for customers in remote communities during a ceremonial event. Photo shows from left to right: Ma. Monique Martinez, Key Accounts Specialist for Enterprise – Public Sector; Jericho Jonas B. Nograles, President and CEO of NAPOCOR; Nick Wilwayco, Head of Corporate Communications and PR at Maya; and Ma. Rocielo Nuñez, Key Accounts Manager for Enterprise – Public Sector.
