Maya Hot Gang Summer

Promo Mechanics

Promo period is from March 18 – May 31, 2024.

This promo is open to all upgraded Maya users who will use Maya during the promo period.

Qualified users can participate in both mechanics below should they meet the qualifying requirements:

Cashback Reward
1. Users must transact a minimum of ₱1,000 in a single transaction and pay with Maya through the following channels:
  1. Pay with Maya Wallet
    1. Scan any QRPh to pay
    2. Checkout from Maya shop
    3. Login to pay online with Maya
  2. Pay via Maya Card (covers both virtual and physical cards)
  3. Pay via Maya Easy Credit
    1. Scan any QRPh to pay
    2. Checkout from Maya Shop
    3. Login to pay online with Maya
2. For every qualifying transaction, users will receive a cashback voucher amounting to either one of the following:
  1. ₱ 3, or
  2. ₱ 30, or
  3. ₱ 3,000
3. Cashback reward is capped at ₱ 3,000 per user or five (5) qualified transactions cap per user for the whole promo duration, whichever comes first.
4. Users can qualify for the reward more than once, if ₱3,000 cashback cap per user has not been reached.
5. Purchases beyond fifth (5th) per user will no longer be rewarded with
6. Transactions made below the minimum ₱1,000 spend requirement will not be qualified for the cashback reward.
7. Cashback rewards will be awarded as To redeem the voucher, winners should follow these steps:
  1. Open the Maya app and login to your account.
  2. Tap “Vouchers” in the home screen.
  3. Select the voucher you want to redeem under “Available” and tap “Claim”
  4. Review the details and amount of the voucher and tap “Claim ”
  5. You will receive a notification of the voucher redemption in-app and via
  6. Redeemed voucher amount will be reflected in your Maya wallet account balance.
8. Maya payments (Maya number, Maya QR or Maya card) made to E-Sabong, other apps with wallet or e-wallet capabilities (such as but not limited to ShopeePay, etc.) will not be qualified for the promo.
9. Qualified users may receive their cashback any time after their valid transaction to up to fourteen (14) business days after the promo period.
10. Unclaimed vouchers will expire within 60 days upon receipt of voucher.
11. Maya users who have exceeded their aggregate limits may not receive their prize or cashback on time. The prize or cashback can only be credited the following month or once a user’s account balance is once again within the allowable limits
  - ₱50,000 for starter accounts and ₱100,000 for upgraded accounts.
Raffe Prize
1. Users can do ANY of the following qualified transaction within the promo period:
2. For each qualified Maya transaction made during the promo period, users will earn corresponding raffle entries depending on transactions for a chance to win an all-expense paid trip to Boracay or Puerto Princesa (Palawan)
3. Users can also refer a friend via @username or invite code for ten (10) raffle entries per successful referral.
4. Users can get additional entries on specific days within the promo period:
5. Users can get boosted raffle entries (x2 raffle entries) on specific days within the promo period:
  1. Example: If users pay at least ₱100 via QR with Maya Wallet, they will get two (2) raffle entries
  2. Example: If users borrow at least ₱100 via Maya Credit, they will get six (6) raffle entries
  3. Example: If users refer a friend, they will get twenty (20) raffle entries
6. There will be a total of six (6) winners for the total promo duration:
7. All booking, claiming, and actual flights are valid only via Cebu Pacific until January 31, 2025.
8. All booking, claiming, and actual hotels and accommodation are valid only via Hue Hotels and Resort Boracay and Puerto Princesa until January 31, 2025.
9. All booking, claiming, and actual tours and activities are valid only via Guide to the Philippines until January 31, 2025.
10. Winners of the raffle promo are not allowed to use the vouchers or rewards on separate The validity of the rewards is only effective during their chosen preferred dates.
  1. Example: If the winner of Trip to Boracay chooses August 1-3, 2024 as their preferred dates, the group must consume all rewards and vouchers (flights / hotels / tours and activities) during the same duration.
11. Users can earn multiple raffle entries during the promo period and only after the necessary transactions are validated and posted.
12. Raffle entries will be refreshed every month.
13. The raffle draws, to be witnessed by a DTI representative, and announcement of winners through Maya’s social media account/s are based on the following schedule:
14. Winners must shoulder their own expenses to travel to the assigned departure
  1. For example: If the winner of Trip to Boracay is from Cebu, he/she must pay for their group’s travel cost to Clark.
  2. For example: If the winner of Trip to Puerto Princesa is from Davao, he/she must pay for their group’s travel cost to Clark / Cebu / Ilo-ilo.
15. Flights, hotel and accommodation, and tours are applicable to Boracay or Puerto Princesa only.
16. Terms and conditions of the flight vouchers are as follows:
  1. Valid for the abovementioned destination / route only
  2. With 20kg check-in baggage allowance per way
  3. Inclusive of Government Taxes and Fees
  4. Exclusive of passenger travel taxes
  5. Status is Subject to Positive Space Must Ride (PSMR) priority
  6. Subject to flight availability
  7. Tickets are valid for travel until January 31, 2025; the request must be processed at least fourteen (14) working days before Strictly no extension on the validity of the flight vouchers.
    1. Example: Intended date of use of 1 Round Trip (RT) Domestic tickets from Clark to Boracay is on January 15, 2025.
  8. In the event of force majeure, or no current operations on a particular route, CEB may not be held accountable for the cancellation of flights or the inability to issue flight vouchers.
  9. Not valid for travel during the airline’s embargo periods, which may be subject to change.
  10. Once ticketed out, changes to booking will incur applicable Final and complete passenger names and details must be provided.
  11. Not for re-selling
  12. Transferable to another passenger/s nominated by the grantee (before being ticketed out). This must also be coordinated prior with Cebu Pacific
  13. Cebu Pacific will be issuing the tickets to one point person in the Maya team as nominated and agreed upon, for further distribution and forward handling to the grantees and/or nominated passengers of the grantees. Guidelines document will be shared separately.
17. Terms and conditions of the hotel and accommodation vouchers are as follows:
  1. Valid for the abovementioned destination only
  2. Hotel vouchers are valid until January 31, 2025
  3. Rooms are subject to availability
  4. Hue Hotels and Resort will provide airport / port transfers from and to hotel to the winners of Puerto Princesa only
  5. For Hue Hotels and Resort Boracay: 3 days and 2 nights stay in Family room (connecting room; 1 king size bed and 2 twin size beds)
  6. For Hue Hotels and Resort Puerto Princesa: 3 days and 2 nights stay in Family room (connecting room; 1 king size bed and 1 bunk bed)
  7. To redeem the voucher:
    1. Hue Hotels and Resort reservation team will contact the winners via email
    2. Hue Hotels and Resort reservation team will request for additional details including the following:
      1. Government-issued IDs
      2. A screenshot of winner announcement from the Official Maya Facebook page
      3. Copy of flight details
    3. Once confirmed, voucher will be provided to the winners
  8. The raffle prize stay at Hue Hotel is non-transferable and cannot be exchanged for cash or any other alternatives.
  9. Any changes to the booking, including date or room type, may be subject to additional charges based on the hotel’s policies and These charges will be communicated to the winner before any changes are confirmed.
  10. Winners are required to advise the hotel in advance if they need to make any changes to their booking details. Failure to provide sufficient notice may result in penalties or limitations on the changes that can handle.
  11. Any additional charges incurred during the winner’s stay, such as room service, mini-bar consumption, or damages to hotel property, will be the responsibility of the winner and must be settled upon checkout.
  12. The winner is expected to adhere to all policies and guidelines during their stay, including but not limited to noise regulations, smoking policies, and check-in/check-out times.
  13. By accepting the prize, the winner agrees to abide by all terms and condition set forth by Hue Hotels and Resort.
18. Terms and conditional of the tours and activities vouchers are as follows:
  1. Valid for the abovementioned destination only
  2. Vouchers are valid until January 31, 2025
  3. Subject to tours availability
  4. Guide to the Philippines (GTTP) will provide airport / port transfers from and to Hotel to the winner of Boracay only
  5. Boracay Tours Package: Island Hopping Shared Tour with Lunch, Kawa Hot Bath & Snorkeling
    1. Complimentary barbecue lunch
    2. Tour guide assistance and boat transfers
    3. Free use of snorkeling mask
    4. Free use of Kawa Hot Bath and Mermaid Tail
    5. Tour Itinerary:
      1. Puka Beach
      2. Balinghai Beach
      3. Coral Garden
      4. Tambisaan Beach
      5. Crocodile Island
      6. Bulagbog Beach
      7. Ilig-iligan Beach
  6. Palawan Tours Package: Puerto Princesa Underground River Shared Tour with Lunch & Transfers
    1. Tour guide assistance
    2. Complimentary buffet lunch
    3. Free hotel pick-up and drop off within Puerto Princesa City proper
    4. Entrance fees
    5. Tour itinerary: Puerto Princesa Subterranean River National Park
  7. Prizes are The winner must provide a signed endorsement with a copy of their valid ID to the Guide to the Philippines.
  8. Any request for add-on or upgrades that are not part of the inclusions will be subject to additional charges and will be settled by the winner.
  9. Changes in booking details must be requested or endorsed forty-eight
  10. (48) hours before before the scheduled activity and are subject to availability
  11. Not for re-selling purposes
  12. Non-refundable
  13. To redeem voucher:
    1. The raffle promo winners need to send an email to booking@guidetothephilippines.ph the following details:
      1. Complete name and details of the lead pax for booking purposes
      2. Proof of Winner Announcement from the Official Maya Facebook page
      3. Copy of flight details (must be submitted at least three (3) days prior to scheduled activity
      4. GTTP will validate preferred travel dates
      5. Once validated, GTTP will provide an e-voucher for the travel package with the booking details
19. Prizes are not convertible to
20. The names of all the winner/s will be announced on the Official Maya Facebook
21. Maya will reach out to the winner/s within seven (7) business days after the announcement has been made on social media.
22. All winner/s will be notified via in-app pushes or phone call to their Maya- registered mobile A Maya representative shall get in touch with the winner/s to verify their identity and to give further instructions on prize redemption.
23. The raffle winners may be required to be interviewed and featured in announcements to be made by Maya regarding the promo in any of the following channels: website, social media, print and online media.
24. Videos and photos of participants may be used only for promotional ads related to this campaign.
25. Failure to comply with any of the requirements or the terms and conditions herein, will have the winners forfeit their winnings with prior approval from the DTI-FTEB.
26. With prior approval of DTI, Maya reserves the right to declare forfeiture of prize if the winner fails to claim the prize within the allotted period of redemption.
27. In case of disputes regarding customer's eligibility for the promo, coverage of dates, fulfillment, Maya's decision shall prevail, in concurrence with DTI.
28. Maya Philippines, Inc is the sole controller and processor of all personal information of participants under this Promotion and promotion participants agree to solely rely on Maya Privacy Policies in connection with the personal data they provide for participation in this promotion. Maya Privacy Policy can be found in https://www.maya.ph/privacy
29. Redemption of prize is within sixty (60) days upon receipt of notification from Maya. Prizes not claimed within sixty (60) days upon receipt of notification shall be forfeited in favor of Maya, with prior approval of DTI.
30. Any reward credited to the qualified user shall be deemed final unless the customer notifies Maya of any mistake in crediting, such as, but not limited to: incorrect reward credited or uncredited reward, within sixty (60) days from the end of the promo period.
31. Maya payments (Maya number, Maya QR or Maya card) made to Donation Billers, E-Sabong, Schools, other apps with wallet or e-wallet capabilities (such as but not limited to Lazada, ShopeePay, ) will not be qualified for the promo.
32. Only the following prepaid load items in the Maya app are qualified for the promo
  1. Smart & TNT load products
  2. Globe & TM load products
  3. DITO load products
  4. Cignal load products
  5. Cherry load products
33. Self-load or gifted transactions are both qualified for this
34. For Maya Easy Credit transactions to be eligible, a user must have an activated Maya Easy Credit account and in good credit standing for the whole duration of the A good credit standing means that the user is not past due in order to be eligible to earn the raffle entries.
35. Each Maya transaction must be validated, posted or settled within the system to qualify for the Transactions are not considered to be qualified in the event that a Maya number, card or QR payment is cancelled, declined, refunded or voided.
36. Crypto transactions must be approved and successful to qualify for the Rejected transactions are not qualified.
37. Multiple transactions/payments made from the same device using different mobile numbers will not be considered valid.
38. Maya users with merchant accounts and those under Maya Negosyo and Maya Business Manager (formerly PayMaya Business Manager or PBM) are disqualified from participating in this promo.
39. All regular and contractual employees of Maya Bank, Inc., Maya Ph (Maya Philippines, ), Voyager Innovations, Inc. including their relatives up to second degree of consanguinity or affinity are disqualified from joining the promotion/raffle.
40. All regular and contractual employees of Hue Hotels and Resort, and Guide to the Philippines, Inc. including their relatives up to second degree of consanguinity or affinity are disqualified from joining the promotion/raffle.
41. All employees of Maya Bank, Inc., Maya Ph (Maya Philippines, Inc.), Voyager Innovations, Inc.,Hue Hotels and Resort, and Guide to the Philippines, Inc. and their relatives up to the second degree of consanguinity or affinity are disqualified from joining this promo.

This promo is applicable to unique and valid Maya accounts only. Maya reserves the right to withdraw rewards or prizes if one person has already received the prize or benefit, even if already

Pay with Maya QR to merchants within the crypto space are not qualified for the (e.g PDAX cash-in, other VASPs to be enabled where Maya payments are accepted, etc.)

Promo cannot be used in conjunction with other ongoing

Maya users with duplicate accounts cannot participate in this Maya reserves the right to cancel or withdraw the prize or benefit if proven to be a duplicate account.

Maya accountholders who are blacklisted due to a violation of a Maya promo, or who has violated or is subsequently found to be in violation of any of the terms and conditions of Maya are not qualified to participate in this promo.

Maya reserves the right to withhold granting of rewards where there are proven customer activities that require further investigation.

Those who are proven to be abusing the Maya system are also not qualified to participate in the promo or receive rewards.

If a prize or benefit has already been awarded and the violation or proven fraudulent activity is discovered after being awarded, Maya shall have the right to clawback the prize or reward

Should the qualified transaction be cancelled, voided, refunded or declined, whether the cancellation is customer, biller or merchant-initiated, Maya reserves the right to withdraw the rewards equivalent to the cancelled payment transaction, even if the rewards has already been

Maya reserves the right to debit any points/reward credited from your balance. If your balance is insufficient to cover the amount to be withdrawn at the time of withdrawal, Maya reserves the right to debit the balance not withdrawn when your balance is sufficient.

All Maya users must follow strict compliance with mandatory social distancing requirements as imposed by the Philippine government to prevent the spread of the COVID-19 virus. For your health and safety, always remember to maintain spacing of at least 1 meter in diameter between you and other people while in public areas.

The customer must notify Maya for any complaints regarding the The decision of Maya on the complaint with concurrence of DTI-FTEB shall be considered final. For clarifications and complaints relative to this promo, please call (+632) 8845-7788 or email support@maya.ph. Maya Philippines, Inc. and Maya Bank (Maya Bank, Inc.) are regulated by the Bangko Sentral ng Pilipinas. www.bsp.gov.ph.

Per DTI Fair Trade Permit No. FTEB-188344 Series of 2024.