- The promo period will be from November 13 to December 31, 2026.
- This promo is open to all Maya users with upgraded accounts or those who will upgrade their accounts by November 9, 2026 (for November run) or December 31, 2026 (for December run) provided they consent to the interstitial or pop-up banner of the raffle promo which they can see upon opening their Maya app.
- Users will receive an in-app notification that they have joined the raffle.
- Users will receive two (2) raffle entries for every purchase of the following select load offers:
- New Power All: ₱99, ₱109, ₱149, and ₱449
- Saya All: ₱99, ₱109, ₱149, and ₱449
- All Data: ₱99 and ₱299
- Unli 5G: ₱399, ₱449, and ₱749
- Users will also receive one (1) raffle entry for every other qualifying Smart and TNT load transaction with a minimum spend of ₱50 per transaction, excluding the select load offers listed above.
- Example: If user purchases ₱100 worth of Smart load (outside of the load offers for double raffle entries), user will just receive one (1) raffle entry.
- There will be five (5) weekly winners of ₱15,000. Total of twenty (20) winners every month from the November to December.
- To qualify, users must complete the following steps in any order:
- Consent by clicking “I agree” on the interstitial or pop-up banner of the raffle promo which they can see upon opening their Maya app.
- Start earning raffle entries for every minimum spend of ₱50 on Smart and TNT load using Maya.
- Prizes are subject to a 20% final tax in accordance with the Bureau of Internal Revenue (BIR) regulations. This tax will be automatically deducted from the total prize amount before release.
- As required by the Department of Trade and Industry (DTI), prizes exceeding ₱10,000 from all registered contests and promotions must comply with this rule under existing BIR Revenue Regulations, ensuring that the 20% prize tax is properly withheld and remitted to the government.
- Each participant may only win one (1) ₱15,000 prize throughout the entire Promo Period, regardless of the number of eligible transactions or entries earned.
- The raffle draw will be held at Maya Philippines Inc., 6/F Launchpad Building, Sheridan cor. Reliance, Highway Hills, Mandaluyong City.
- The raffle draw, which will be with the participation of a DTI representative, and announcement of winners through Maya’s Deals Page (https://www.maya.ph/deals) and via in-app notifications are based on the following schedule:
| Registration Date and Time |
Raffle Entry Period |
Raffle Draw |
Announcement of Winners via Website and in-app |
November
- Start: November 9, 2026 – 12:00 AM
- End: November 30, 2026 – 11:59 PM
|
November 9, 2026 to November 30, 2026 |
- Week 1: November 25, 2026
- Week 2: December 2, 2026
- Week 3: December 9, 2026
|
- Week 1: November 27, 2026
- Week 2: December 4, 2026
- Week 3: December 11, 2026
|
December
- Start: December 1, 2026 – 12:00 AM
- End: December 31, 2026 – 11:59 PM
|
December 1, 2026 to December 31, 2026 |
- Week 1: December 16, 2026
- Week 2: December 22, 2026
- Week 3: December 29, 2026
- Week 4: January
- 6, 2027
|
- Week 1: December 18, 2026
- Week 2: December 24, 2026
- Week 3: December 30, 2026
- Week 4: January 8, 2027
|
- Winners will receive their rewards directly to their Maya wallet via disbursement from Maya Philippines, Inc. within fifteen to thirty (15-30) working days after the winner announcement.
General Terms & Conditions:
- Users can earn multiple raffle entries for every successful transaction posted during the promo period.
- The raffle promo does not cover any additional expenses made by the winner related to the event (i.e. travel, food, etc.) outside of the prizes stated above.
- All winners will be notified through in-app notifications, phone calls to their Maya-registered mobile numbers, emails, and registered mail sent via a third-party service provider with a tracking mechanism. A Maya representative will contact each winner to verify their identity and provide instructions on how to claim their prize.
- Winners must respond to the notification by emailing winner@maya.ph with the following details for identity verification:
- Two (2) government valid IDs
- Maya-registered mobile number
- Address
- Maya will reach out to the winners on the steps to claim their prizes.
- The raffle prizes are non-transferable, non-cumulative, cannot be exchanged for cash or other products, and cannot be used in conjunction with any other discounts, promotions, discounted items and fixed price items, unless otherwise stated.
- Prizes not claimed within sixty (60) working days upon receipt of registered mail notification shall be forfeited in favor of Maya, upon prior approval from DTI.
- Maya payments (via Maya number, Maya QR, or Maya card) made to Donation Billers, Schools, Government merchants, and other apps with wallet or e-wallet capabilities (such as, but not limited to, Lazada and ShopeePay) are not qualified for the promo. All transactions made to gaming merchants or partners, including but not limited to E-Sabong and other gambling-related platforms or services, are strictly excluded from the promo. All forms of gambling are prohibited.
- The winners may be required to be interviewed and featured in announcements to be made by Maya regarding the promo in any of the following channels: website, social media, print, and online media; Videos and photos of participants may be used only for promotional ads related to this campaign.
- Failure to comply with any of the requirements or the terms and conditions will have a winner forfeit their winnings with prior approval from the DTI.
- Upon prior approval from the DTI, Maya reserves the right to declare forfeiture of prize in the event that the winner fails to claim the prize within the allotted period of redemption.
- In case of disputes regarding customer’s eligibility for the promo, coverage of dates, and fulfillment, Maya’s decision shall prevail, upon prior approval from the DTI.
- Maya Philippines, Inc. is the sole controller and processor of all personal information of participants under this Promotion. Promotion participants agree to solely rely on the Maya Data Privacy policy in connection with the personal data they provide for participation in this promotion. The Maya Data Privacy Statement can be found at https://www.maya.ph/privacy
- All regular and contractual employees of Maya Philippines, Inc., Maya Bank, Inc. and the MVP Group of Companies, including their relatives up to second degree of consanguinity or affinity are disqualified from joining the promotion.
- Former employees of Maya Philippines, Inc., Maya Bank, Inc. and the MVP Group of Companies, whose last day of employment under these companies falls within 730 days from promo start date are disqualified from joining the promotion.
- The winning transaction must be valid. Should the qualified transaction be cancelled, reversed or declined on or before the draw, whether the cancellation is customer- or biller/merchant-initiated, Maya reserves the right to withdraw the raffle entry equivalent to the cancelled transaction, even if the raffle entry has already been credited.
- Maya reserves the right to refuse the awarding of rewards or prizes to accounts that are proven to be invalid or fraudulent or a result of gaming (i.e. abuse of system or weakness in the promo to win prizes or receive benefits).
- Maya users with duplicate accounts or who are blacklisted cannot participate in this promo. Maya reserves the right to cancel or withdraw the prize or benefit if proven to be a duplicate account or participant is blacklisted.
- Maya users with merchant accounts and those under Maya Business are disqualified from participating in this promo.
- For inquiries and feedback, you may call the Maya 24-Hour Customer Service Hotline at (+632) 8845-7788. Maya Philippines, Inc. is regulated by the Bangko Sentral ng Pilipinas. www.bsp.gov.ph
DTI Fair Trade Permit No. FTEB-272137 Series of 2026