The promo period is from November 1-30, 2024.
This promo is open to all Maya users, with a mobile number from any of the local telco providers (i.e., Smart/Sun Cellular/TNT, Globe/TM, DITO, etc.), who are currently residing in the Philippines.
Users can participate in this promo and get P1 / P10 / P100 / P1000 cashback when they pay P1,000 worth of participating bills on the Maya app. The amount of cashback to qualified users will be randomly rewarded via system.
Valid for first time bill payers. Users can avail of the cashback reward 3x during the promo period.
User must pay P1,000 worth of bills from participating categories. Qualified bills pay transactions for this promo are limited to billers listed under the following payment categories in the app: Water, Electricity, Cable & Internet, Telecoms, Loans, Insurance, Government, Real Estate, Schools, Toll.
Payment transactions must be done within the indicated promo duration and must be subsequently cleared, successful, and posted before the user is credited with the reward.
Qualified users will receive their reward/s through the Maya app. To redeem the cashback voucher, please follow these steps:
1. Open the Maya app and log in to your account.
2. Tap “Vouchers” in the home screen.
3. Select the voucher you want to redeem under “Available” and tap “Claim”.
4. Review the details and amount of the voucher and tap “Claim Now”.
5. You will receive a notification of the voucher redemption in-app and via SMS.
6. Redeemed voucher amount will be reflected in your Maya account balance.
Maya users will receive their cashback rewards within a maximum of 14 business days after the end of the promo period to reconcile and verify user activity with system voucher rewarding.
Unclaimed cashback vouchers will expire within 60 days upon receipt.
This promo is applicable to unique and valid Maya consumer accounts only registered under a unique mobile number and device. User will not be eligible to participate in the promo if he/she creates multiple accounts. Moreover, accounts created, and transactions made outside of the Maya app are not eligible for this promo.
Maya users with merchant accounts and under Maya Business App are disqualified from participating in this promo. Moreover, Maya reserves the right to withdraw rewards or prizes if one person has already received the prize or benefit, even if already issued.
Refunded transactions made through the Maya app will not qualify for this promo. Moreover, splitting the same bill for the same biller and account number into multiple transactions is not allowed and is subject to withdrawal of cashback.
Maya users with duplicate accounts or who are blacklisted cannot participate in this promo. Maya reserves the right to cancel or withdraw the prize or benefit if proven to be a duplicate account or a participant is blacklisted.
Maya reserves the right to refuse and withdraw the awarding of rewards or prizes to accounts that are proven to be invalid or fraudulent or a result of gaming (i.e., abuse of the system or weakness in the promo to win prizes or receive benefits).
Should the qualified transaction be cancelled or declined, whether the cancellation is customer- or biller-initiated, Maya reserves the right to withdraw the cashback or reward equivalent to the cancelled payment transaction, even if the cashback or reward has already been credited. Maya reserves the right to debit any points/cash reward credited from your balance. If your balance is insufficient to cover the amount to be withdrawn at the time of withdrawal, Maya reserves the right to debit the balance not withdrawn when your balance is sufficient.
All regular and contractual employees of Maya Philippines, Inc. and its third-party suppliers, Voyager Innovations, Inc. and the MVP Group of Companies, including their relatives up to second degree of consanguinity or affinity are disqualified from joining the promotion.
The customer must notify Maya of any complaints regarding the promo. The decision of Maya on the complaint with the concurrence of DTI FTEB shall be considered final. For clarifications and complaints relative to this promo, please email support@maya.ph
Maya users who have exceeded their aggregate limits may not receive their prize or cashback on time. The prize or cashback can only be credited the following month or once a user’s account balance is once again within the allowable limits – ₱50,000 for starter accounts and ₱100,000 for upgraded

DTI Fair Trade Permit No. FTEB-203698 Series of 2024

Eligibility

The promo is open to Maya Easy Credit, Maya Personal Loan or Landers Cashback Everywhere Credit Card users who will update their ‘Contact Reference’ within the promo period and who will receive the SMS spiel below:
“Congrats! Be one of 3 lucky winners of P20,000 when you update your ‘Contact Reference’ in your account. Visit maya.ph/ContactReferenceRaffle for more details.”

Mechanics

The promo will run from May 5 to 31, 2025.
The promo is open to Maya Easy Credit, Maya Personal Loan or Landers Cashback Everywhere Credit Card users who will update their ‘Contact Reference’ within the promo period and who will receive the SMS spiel below:
“Congrats! Be one of 3 lucky winners of P20,000 when you update your ‘Contact Reference’ in your account. Visit maya.ph/ContactReferenceRaffle for more details.”
Users who do not receive the above SMS spiel from Maya are not eligible to join this promo. 
Qualified users can participate in the promo and earn rewards when they do the following steps:
1. Maya Easy Credit Account
  1. Go to ‘Credit tab’ in the Maya app
  2. Tap ‘Account Summary’
  3. Edit nominated ‘Contact Reference’
2. Maya Personal Loan Account
  1. Go to ‘Loans tab’ in the Maya app
  2. Tap ‘Account Summary’
  3. Edit nominated ‘Contact Reference’
3. Landers Credit Card Account
  1. Go to ‘Cards’ in the Maya app
  2. Go to Card settings
  3. Tap 'About your card'
  4. Edit nominated ‘Contact Reference’

Prize	Winners
P20,000 reward	3

Users can only receive one raffle entry for the whole promo duration.
Each qualified user may only win one time.
Users who have a Maya Easy Credit, Maya Personal Loan or Landers Cashback Everywhere Credit Card accounts and will update their ‘Contact reference’ within the duration of the promo will be qualified. Users who activate before or after the said duration will not be qualified for the promo.
A user must have an activated Maya Easy Credit, Maya Personal Loan or Landers Cashback Everywhere Credit Card account and in good credit standing. Good credit standing means that the user is not past due or has fully settled total amount due to be eligible to earn the cashback voucher reward. 
If a prize or benefit has already been awarded and the user was found to be past due at the end of the promo period after being awarded, Maya shall have the right to clawback the prize or reward given. 
The raffle draws, which will be with the participation of a DTI representative, and announcement of winners through Maya’s social media account/s are based on the following schedule:

Raffle Draw	Announcement of Winners
June 13, 2025	On or before June 20, 2025

Qualified promo participants will receive their cashback vouchers up to thirty (30) business days after the end of the promo period.
Cashback rewards will be awarded as vouchers. To redeem the voucher, winners should follow these steps:
1. Open the Maya app and log in to your account.
2. Tap “Vouchers” in the home screen.
3. Select the voucher you want to redeem under "Available" and tap "Claim".
4. Review the details and amount of the voucher and tap “Claim Now”.
5. You will receive a notification of the voucher redemption in-app and via SMS.
6. The redeemed voucher amount will be reflected in your Maya Wallet account balance.
Maya is fully responsible for the operation of the Maya app, and the management and fulfillment of prizes under this promotion.Accordingly, the following disqualifications and limitations shall apply: 
1. Maya users with merchant accounts and those under Maya Business App are disqualified from participating in this promo. 
2. This promo is applicable to unique, valid and verified Maya accounts only. Maya users with duplicate accounts or who are blacklisted cannot participate in this promo. 
3. Maya reserves the right to cancel or withdraw the prize or benefit if proven to be a duplicate account or if the participant is blacklisted. 
4. Maya reserves the right to refuse the awarding of rewards or prizes to accounts that are suspected to be invalid or fraudulent, or a result of gaming (i.e. abuse of system or weakness in the promo to win prizes or receive benefits)

Terms & Conditions

The cashback reward received by a qualified user shall be deemed final unless the customer files a complaint within thirty (30) days from the receipt of the prize or reward. For clarifications and complaints relative to this promo, please call 8845-7788 or email support@maya.ph  
Maya users will receive rewards within a maximum of 30 business days after the promo period.  
Maya account holders who are blacklisted due to a violation of a Maya promo, or who has violated or is subsequently found to be in violation of any of the terms and conditions of Maya are not qualified to participate in this promo. 
Those who are suspected of or are found out to be abusing the Maya system or is suspected of committing fraudulent acts to abuse the system are also not qualified to participate in the promo or receive rewards. 
If a prize or benefit has already been awarded and the violation or fraudulent activity is discovered after being awarded, Maya shall have the right to clawback the prize or reward given. 
Maya reserves the right to refuse and withdraw the awarding of rewards or prizes to accounts that are proven to be invalid or fraudulent or a result of gaming (i.e. abuse of system or weakness in the promo to win prizes or receive benefits). 
Should the update of account information be cancelled or declined, whether the cancellation is customer- or system-initiated, Maya reserves the right to withdraw the cashback or reward equivalent to the cancelled payment transaction, even if the cashback or reward has already been credited. Maya reserves the right to debit any points/cash reward credited from your balance. If your balance is insufficient to cover the amount to be withdrawn at the time of withdrawal, Maya reserves the right to debit the balance not withdrawn when your balance is sufficient. 
Contact reference, gender, and marital status are mandatory details that must be provided and updated by all Maya Bank customers as necessary. In case of failure to provide or update these details, Maya Bank reserves the right to suspend or cancel your account.
The customer must notify Mayafor any complaints regarding the promo. The decision of Maya on the complaint with concurrence of DTI FTEB shall be considered final. For clarifications and complaints relative to this promo, please email support@maya.ph. 
Maya users who have exceeded their aggregate limits may not receive their prize or cashback on time. The prize or cashback can only be credited the following month or once a user’s account balance is once again within the allowable limits – P50,000 for starter accounts and P100,000 for upgraded accounts. 
For inquiries and feedback, you may call the Maya 24-Hour Customer Service Hotline at (+632) 8845-7788 or e-mail support@maya.ph. For Maya Bank inquiries and concerns, you may call the Maya Bank 24-Hour Customer Service Hotline at (+632) 8845-7788 or email at support@mayabank.ph. Maya Philippines, Inc. and Maya Bank, Inc.  are regulated by the Bangko Sentral ng Pilipinas. www.bsp.gov.ph